Exceptional Customer Experience Jobs in New York City, NY

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Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Creative Strategist, Brand Partnerships

Company: Complex

Location: New York, NY

Posted Aug 05, 2025

4+ years of experience in brand strategy, creative strategy, or a related field within media, advertising, or entertainment. Legal and Identity Theft Plans.

Welder

Company: Goodfellow Corporation

Location: Boulder City, NV

Posted Aug 05, 2025

A fabricator/welder must possess the skills to read blueprints and follow proper design dimensions. Interpret dimensional drawings produced by company engineers…

Full Stack Web Developer - IN OFFICE BROOKLYN, NY

Company: Focus Camera

Location: Brooklyn, NY

Posted Aug 05, 2025

Familiarity with PHP, MySQL, JavaScript, and modern version control tools (e.g. Git). Contribute to the design, development, and enhancement of our proprietary…

Analyst Cybersecurity Risk

Company: JetBlue Airways Corporation

Location: Long Island City, NY

Posted Aug 05, 2025

Bachelor’s degree in Cybersecurity, Information Security, Information Systems, Risk Management, or a related field; OR demonstrated capability to perform job…

RN Case Manager

Company: Extended HC

Location: Brooklyn, NY

Posted Aug 05, 2025

Current Registered Nurse license with NYS Department of Education required. Works with other members of the Interdisciplinary Team to develop appropriate…

F‑80 Certified Security Guard (Coordinator of Fire Safety & Alarm Systems)

Company: Dahlcore, LLC

Location: Bronx, NY

Posted Aug 05, 2025

Competitive hourly rate based on experience and certification. Serve as the on-site F‑80 certified coordinator responsible for operating the fire alarm and one-…

Roofer

Company: Bay Area Five Star Roofing

Location: Redwood City, CA

Posted Aug 05, 2025

Utilize hand tools and power tools effectively for roofing tasks. Experience with carpentry, trim carpentry, frame carpentry, metal stud framing, plumbing,…

Security Guard 12am-8am

Company: Northbrook Behavioral Health Hospital

Location: Gloucester City, NJ

Posted Aug 05, 2025

Provide assistance to customers, employees, and visitors in a professional and courteous manner. We are offering a pleasant working atmosphere, a competitive…

Pharmacist

Company: Premium Care Pharmacy

Location: Glendale, NY

Posted Aug 05, 2025

Active pharmacist license in the state of practice. Conduct acute care assessments and collaborate with healthcare providers on patient medication plans.

Customer Service Associate

Company: GA Business Services

Location: East Village, NY

Posted Aug 05, 2025

High School Diploma or comparable certification. Oversee sales transactions to ensure they are completed correctly, and installation dates placed promptly.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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