Exceptional Customer Experience Jobs in New York City, NY

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Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Staff Pharmacist (Full-time)

Company: TABLET WORKS PHARMACY & CO. LLC

Location: Manhattan, NY

Posted Jul 28, 2025

Championing Tech-Enabled Care*: Seamlessly integrate diagnostics and cutting-edge digital tools to personalize the customer journey and demonstrate measurable…

Sales Assistant

Company: Mamiye Sales Inc

Location: New York, NY

Posted Jul 28, 2025

Support sales during market appointments, whether in person or virtual. Assist sales team with entering orders into system. Must have a passion for sales.

Growth Marketing Manager

Company: HelloFresh

Location: New York, NY

Posted Jul 28, 2025

Collaborate with the actives management, organic social, and menu teams to develop initiatives that deeply engage customers with our product, brand, and…

GSOC Operator - Shopping Mall -World Trade Center

Company: Allied Universal

Location: New York, NY

Posted Jul 28, 2025

A valid driver's license will be required for driving positions only. The Operator will use a variety of tools that range from access control and alarm…

Custodian (part-time 20-25 hrs. weekly)

Company: Sunnyside Community Services

Location: Queens, NY

Posted Jul 28, 2025

Sweep/clean sidewalk in front of building, exterior façade, and remove obstructions from walkways. Ensure facility space is kept clean, orderly, and free of…

Senior Grant Accountant

Company: Ascendo Resources

Location: New York, NY

Posted Jul 28, 2025

Comfortable preparing entries and discussing accounting at a technical level. Manage full-cycle general ledger accounting, including cash bookings, accruals,…

Customer Service Representative

Company: Citarella

Location: New York, NY

Posted Jul 28, 2025

Field and route all incoming telephone calls as needed. Serve as a resource for information including but not limited to: product knowledge, store information,…

VP, Corporate and Brand Communications - The Americas

Company: Estee Lauder

Location: New York, NY

Posted Jul 28, 2025

Media, and brand perception, driving strategic mitigation measures. Champion the use of digital tools (intranets, video updates, mobile apps, collaboration…

Plumbing Apprentice

Company: Service Ready

Location: Queens, NY

Posted Jul 28, 2025

*plumbing knowledge while assisting technicians on service calls. *Familiarize yourself with local plumbing codes, regulations, and standards, and ensure…

Project Manager - Lighting and Controls

Company: DVM Industries

Location: Astoria, NY

Posted Jul 28, 2025

Bachelor's degree in energy efficiency electrical engineering, architecture, or a related technical field. Collect and organize all required project documents (…

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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