Exceptional Customer Experience Jobs in New York City, NY

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Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Project Management| Real Estate and Development

Company: BNM Holdings LLC

Location: Fresh Meadows, NY

Posted Jul 28, 2025

Review conceptual design presentations including renderings by outside design firms & provide collaborative feedback as to how the design can potentially be…

CDTM Pharmacist

Company: NYC Health + Hospitals

Location: New York, NY

Posted Jul 28, 2025

A valid New York State license and current registration to practice pharmacy; and. Order appropriate disease state or drug specific laboratory and physical…

Project Manager - Steel

Company: Cobalt Recruitment

Location: Queens, NY

Posted Jul 28, 2025

Support fabrication and erection sequencing, with occasional jobsite visits to troubleshoot field issues. Strong knowledge of steel detailing, fabrication, and…

PUBLIC RESTAURANT PR & MARKETING MANAGER (Bay Area)

Company: Bon Appetit

Location: Redwood City, CA

Posted Jul 28, 2025

Collaborate with the corporate communications team to support the specialty-venue field’s social media (page set-up, troubleshooting); contribute inspiration…

Sous Chef

Company: Constellation

Location: New York, NY

Posted Jul 28, 2025

Bachelor's degree in institutional management, nutrition, dietetics, or hotel and restaurant management, certification by a recognized culinary institution or…

Painter/Laborer

Company: J Brown Painting

Location: National City, CA

Posted Jul 28, 2025

Safely operate ladders, sprayers, and other painting equipment. Prep and paint interior and exterior surfaces with attention to detail.

Staff Pharmacist (NY pharmacist license required)

Company: HealthPlus Pharmacy

Location: Brooklyn, NY

Posted Jul 28, 2025

Big part of the job will be providing good customer service. Job Types: Full-time, Part-time.

Per Diem Pharmacist

Company: Atria Physician Practice New York PC

Location: New York, NY

Posted Jul 28, 2025

Active NYS RPh license required, Pharm D preferred, plus specialized certifications as needed. Oversee and actively participate in the pharmacy project working…

Retail Sales Associate

Company: P.C. Richard & Son

Location: Queens, NY

Posted Jul 28, 2025

Providing excellent customer service before, during and after the sale in person and over the telephone. If you desire a career with a family-owned Company (5…

Specialist Construction Labor Relations and Comp

Company: Con Edison Company of New York

Location: New York, NY

Posted Jul 29, 2025

Excellent oral and written communication skills, the ability to effectively interact with internal and external customers, contractors, local, and state…

Per Diem RN- Flu Vaccine-Manhattan

Company: VNS Health

Location: New York, NY

Posted Jul 28, 2025

Valid driver's license or NYS Non-Driver photo ID card may be required. Current license to practice as a Registered Nurse in New York State.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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