Exceptional Customer Experience Jobs in New York City, NY

1,674,516 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Executive Chef Luxury

Company: Sunrise Senior Living

Location: New York, NY

Posted Jul 15, 2025

Degree or certification in Culinary Arts from an accredited institution or equivalent experience. Covid-19 and Influenza vaccination is only required to the…

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[MIDASoft] Sales Associate

Company: MIDASoft, Inc.

Location: New York, NY

Posted Jul 15, 2025

Manage license renewals, promotions, and product updates. The ideal candidate will focus on driving sales, nurturing customer relationships, and supporting…

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Lyric HCM Client Service Consultant III

Company: ADP

Location: New York, NY

Posted Jul 15, 2025

Your time will be spent on technical activities, contributing to projects, and utilizing analysis to solve problems.

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CDL B Truck Driver - Queens NY

Company: Fauna Foods Corp.

Location: Elmhurst, NY

Posted Jul 15, 2025

Current and valid CDL-Class B license with an Air Brakes endorsement. Experience driving in the New York tri-state area within a 100-mile radius including all…

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Field Support Representative

Company: Canon Business Process Services, Inc.

Location: New York, NY

Posted Jul 15, 2025

Provide reception work such as answering telephones, taking messages and greeting visitors. May provide minor maintenance of photocopy machine such as solving…

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Assistant Nurse Manager (Emergency Department)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Albuquerque, New Mexico

Posted Jul 15, 2025

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Director of Customer Experience

Company: Genworth

Location: New York, NY

Posted Jul 15, 2025

Aggregate customer feedback from all sources (surveys, phone calls, social media, etc) to understand needs and pain points – then create action plans for…

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Carpenter

Company: Housing Works

Location: New York, NY

Posted Jul 15, 2025

Assisting with plumbing, Door locks, installations, laying out of tools, and performing several other repairs. Assist in preparing for any/all new projects.

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Production Operator

Company: Kelly Services

Location: Union City, CA

Posted Jul 15, 2025

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Engage in development/review of procedures, documentation,…

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Director of Data Engineering

Company: Genworth

Location: New York, NY

Posted Jul 15, 2025

Bachelor's degree in computer science, data science, or a related field (Master's degree preferred). Minimum of 10 years of experience in data strategy, data…

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Marketing Manager (Bilingual Mandarin) - 30232 - CY

Company: Comrise, Inc.

Location: New York, NY

Posted Jul 15, 2025

Provide strategic guidance to diverse channel teams including social media, creative, analytics, and communications. Pay: $100,000.00 - $160,000.00 per year.

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Lead Software Engineer, Full Stack (Bank Tech)

Company: Capital One

Location: New York, NY

Posted Jul 15, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

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Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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