Exceptional Customer Experience Jobs in New York City, NY

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Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Cloud Solutions Architect

Company: Point72

Location: New York, NY

Posted Jul 14, 2025

Bachelor’s degree in computer science, information technology, or a related field. Lead the evaluation and selection of AWS services and tools to enhance the…

View Details Apply on SimplyHired

Human Resources Assistant (NAF/Developmental) NF-02/03

Company: Department of the Army - US Army Civilian Human Resources Agency

Location: West Point, New York

Posted Jul 14, 2025

View Details Apply on usajobs.gov

Vision Teacher

Company: Hebrew Academy for Special Children

Location: Brooklyn, NY

Posted Jul 14, 2025

Requirements include a:* - Appropriate NYS license/certification/Teacher of Vision Services. The staff are constantly challenged to address the needs of their…

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Nursing Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Canandaigua, New York

Posted Jul 14, 2025

View Details Apply on usajobs.gov

MEDICAL RECORDS TECHNICIAN (CDIS- Outpatient/Inpatient)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: New Orleans, Louisiana

Posted Jul 14, 2025

View Details Apply on usajobs.gov

Nursing Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Albuquerque, New Mexico

Posted Jul 14, 2025

View Details Apply on usajobs.gov

Licensed Practical Nurse-Specialty Clinic

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Syracuse, New York

Posted Jul 14, 2025

View Details Apply on usajobs.gov

Pharmacist(Clinical Spec) Facility Program Manager

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Salt Lake City, Utah

Posted Jul 14, 2025

View Details Apply on usajobs.gov

AWS Cloud Architect

Company: Point72

Location: New York, NY

Posted Jul 14, 2025

Bachelor’s degree in computer science, information technology, or a related field. Evaluate and recommend AWS services and tools to enhance the performance,…

View Details Apply on SimplyHired
private practice full time part time

Oral Surgeon

Company: Nuvia Dental Implant Center

Location: Buffalo, New York

Posted Jul 14, 2025

View Details Apply on healthecareers.com

Med Sup Asst

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Rochester, New York

Posted Jul 14, 2025

View Details Apply on usajobs.gov

Medical Instrument Technician-EKG

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Salt Lake City, Utah

Posted Jul 14, 2025

View Details Apply on usajobs.gov

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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