Exceptional Customer Experience Jobs in New York City, NY

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Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Supervisory Dietitian (Clinical Nutrition)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Montrose, New York

Posted Jul 14, 2025

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Social Worker (HUDVASH)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Kansas City, Missouri

Posted Jul 14, 2025

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Registered Nurse-Inpatient Staff

Company: Department of Veterans Affairs - Veterans Health Administration

Location: New Orleans, Louisiana

Posted Jul 14, 2025

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Medical Technician - Phlebotomy

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Somersworth, New Hampshire

Posted Jul 14, 2025

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Social Worker- Suicide Prevention Coordinator

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Montrose, New York

Posted Jul 14, 2025

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Wildland Firefighter (Aviation)-Direct Hire Authority

Company: Department of the Interior - Bureau of Land Management

Location: Cedar City, Utah

Posted Jul 14, 2025

View Details Apply on usajobs.gov

Materials Examiner and Identifier Supervisor NS-05

Company: Department of Defense - Defense Logistics Agency

Location: New Cumberland Defense Logistics Center, Pennsylvania

Posted Jul 14, 2025

View Details Apply on usajobs.gov

Wildland Firefighter (Fuels Management) - Direct Hire Authority

Company: Department of the Interior - Interior, Bureau of Indian Affairs

Location: Albuquerque, New Mexico

Posted Jul 14, 2025

View Details Apply on usajobs.gov

Surgical Technician

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Buffalo, New York

Posted Jul 14, 2025

View Details Apply on usajobs.gov

Front Office Software Engineer - Commodities

Company: Macquarie Group Limited

Location: New York, NY

Posted Jul 14, 2025

As an engineer in the team, you'll leverage your technical expertise to analyze, design, develop, and deploy high-quality software systems that support our…

View Details Apply on SimplyHired

Housekeeping Aid

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Salt Lake City, Utah

Posted Jul 14, 2025

View Details Apply on usajobs.gov

Maintenance Worker (HVAC)

Company: Department of Defense - Defense Logistics Agency

Location: New Cumberland Defense Logistics Center, Pennsylvania

Posted Jul 14, 2025

View Details Apply on usajobs.gov

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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