Exceptional Customer Experience Jobs in New York City, NY

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Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

IT DATA ANALYST

Company: Ariel Partners

Location: Brooklyn, NY

Posted Jul 01, 2025

Process Improvement: Assist in developing and implementing strategies for improving data analysis processes. Data Analysis & Reporting: Generate comprehensive…

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CDL A OTR Truck Driver - 2 weeks out, Dry Van

Company: HMD Trucking, Inc.

Location: New York State

Posted Jul 01, 2025

2200 - 2500 miles weekly on average. Give us a call at 888-215-8523 Pay Range: 0.60-0.60 per_mile, General Benefits: W2 position.

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CDL A Truck Driver - Regional

Company: DayRoss

Location: New York State

Posted Jul 01, 2025

Minimum 6 months truck driving experience required. CDL A Truck Driver Position, Average $1,586 Per Week. $1,586 Average Per Week. $0.61 CPM - Starting Pay.

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HVAC Customer Resource Coordinator

Company: Johnson Controls

Location: New York, NY

Posted Jul 01, 2025

Under direct supervision of the Pod Team Manager (Customer Service Dispatch Supervisor), receives and schedules customer calls for service.

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malpractice insurance private practice part time

Part-Time PA - Port Jefferson Station NY

Company: Unified Women's Healthcare

Location: Port Jefferson Station, New York

Posted Jul 01, 2025

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CDL-A Experienced Flatbed Truck Driver

Company: E.W. Wylie

Location: Manhattan, NY

Posted Jul 01, 2025

6 months of recent OTR flatbed driving experience. 1 year of non-flatbed OTR driving experience within the last 3 years. $2,500 Sign On Bonus.

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Registered Nurse (RN) Team Member

Company: Brooklyn Center

Location: Brooklyn, NY

Posted Jul 01, 2025

Resolves Resident problems &needs by utilizing multidisciplinary team strategies. As a Registered Nurse (RN), Provide advice & support to the Residents and…

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Registered Nurse

Company: Coordinated Care Alliance Ny Inc

Location: New York, NY

Posted Jul 01, 2025

Master’s degree with one year experience in behavioral health, medical, and/or mental health services, and a license as a Licensed Practical Nurse (LPN) or…

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Senior Cloud Engineer

Company: Resourceful Talent Group

Location: New York, NY

Posted Jul 01, 2025

*5 to 10 years* of experience in platform engineering, DevOps, or infrastructure roles. Work fluently in *AWS*: Confident in managing and optimizing AWS…

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Applied Researcher II

Company: Capital One

Location: New York, NY

Posted Jul 01, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

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Applied Researcher II

Company: Capital One

Location: New York, NY

Posted Jul 01, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

View Details Apply on SimplyHired

Applied Researcher II

Company: Capital One

Location: New York, NY

Posted Jul 01, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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