Exceptional Customer Experience Jobs in New York City, NY

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Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Customer Care Navigator

Company: EmblemHealth

Location: Jackson Heights, NY

Posted Jun 30, 2025

Provide post sales customer service follow‐up with Sales colleagues, both onsite and in the field within the region, to follow up on member customer service and…

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Lead Product Manager, Institutional DeFi

Company: Ripple

Location: New York, NY

Posted Jun 30, 2025

Translate partner requirements into clear product direction for internal teams - balancing technical feasibility with go-to-market alignment.

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health system full time + 1 tags

Transplant, Physician Assistant - Nights

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Millworker-Fabricator

Company: Eventscape Inc.

Location: New York, NY

Posted Jun 30, 2025

Operate all woodworking machinery, finishing equipment, power tools, and hand tools. Perform exact measurements, ensure precise installation of hardware and…

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Senior Accountant

Company: Citarella

Location: New York, NY

Posted Jun 30, 2025

Oversee and support the cash reconciliation process, ensuring accuracy and timely resolution of discrepancies. Manage the AP and AR team.

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Housekeeping Associate, Bergdorf Goodman

Company: Neiman Marcus

Location: New York, NY

Posted Jun 30, 2025

Paid Parental Leave, Paid Family Leave, and Adoption Support. Retirement Savings Plan (401K) and Life Insurance. NMG Associates Core Discount of 30%.

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sign-on bonus full time new grad

Vascular Medicine Cardiologist– Lenox Hill Hospital

Company: Northwell Health Physician Partners

Location: Manhattan, New York

Posted Jul 01, 2025

View Details Apply on healthecareers.com
health system full time

RN-Manager, Care Management & Social Work- Full Time, Days, 8am-5pm, Care Management, Morristown Medical Center

Company: Atlantic Health System

Location: Morristown, New Jersey

Posted Jun 30, 2025

View Details Apply on healthecareers.com
hospital part time full time

Laborist / OB Hospitalist at Catholic Health in Buffalo, NY

Company: Catholic Health System

Location: Buffalo, New York

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Experienced Construction Laborer

Company: A to Z Construction & Beyond Inc.

Location: Harbor City, CA

Posted Jun 30, 2025

What We Are Looking For:* Laborers with possession of a truck, van, SUV, basic tools, and ladders. Experience with tile work, drywall, stucco, painting, framing…

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Charge Registered Nurse - Long Term Care

Company: BOULDER CITY HOSPITAL.

Location: Boulder City, NV

Posted Jun 30, 2025

Collaborate with interdisciplinary teams to meet state and federal LTC standards. Registered Nurse (RN) licensed in Nevada.

View Details Apply on SimplyHired

Lead Healthcare Solutions Architect (RapidScale)

Company: Cox Communications

Location: New York State

Posted Jun 30, 2025

The right candidate could also have a different combination, such as a master's degree and 6years' experience; a Ph.D. and 3 years' experience in a related…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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