Exceptional Customer Experience Jobs in New York City, NY

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Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Pastry Sous Chef

Company: DO & CO

Location: Queens, NY

Posted Jun 06, 2025

Bachelor’s degree in Culinary Arts or related field preferred; certificate in culinary arts, pastry-making, baking is a plus.

Plumber

Company: Banner Health

Location: Sun City West, AZ

Posted Jun 07, 2025

Requires at least four years of diversified work experience as a plumber and the ability to demonstrate advanced skills in the plumbing and mechanical field.

Marketing Specialist - Mandarin Speaking

Company: Fantuan

Location: Flushing, NY

Posted Jun 06, 2025

Provide independent analysis on the influence/result of marketing campaigns and strategies. Bachelor’s Degree (or above) in Marketing, Communication, Journalism…

Security Guard

Company: OneService Security Services

Location: Bronx, NY

Posted Jun 06, 2025

Watch alarm systems or video cameras and operate detecting/emergency equipment. Trained security officer with diploma.

Carpenter

Company: Future Green Studio

Location: Brooklyn, NY

Posted Jun 06, 2025

Knowledge of tools, equipment, and materials common to the carpentry trade. OSHA 30 certified/SST required. Understand detailed architectural drawings and shop…

Electrical Project Manager

Company: Shelby Electrical

Location: Brooklyn, NY

Posted Jun 06, 2025

Familiarity with electrical design, codes, and regulations (e.g., NEC, IEC). Bachelor's degree in Electrical Engineering, Construction Management, or a related…

Housekeeper

Company: Medi Pedi Nyc

Location: New York, NY

Posted Jun 06, 2025

The ideal candidate will be responsible for maintaining a clean and orderly environment for our guests. Ensure all rooms are cared for and inspected according…

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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