Exceptional Customer Experience Jobs in New York City, NY

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Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Tax Manager - Insurance Tax

Company: Deloitte

Location: New York, NY

Posted May 21, 2025

Bachelor's degree in accounting, finance, or related field. Consulting with other service lines and peers to address tax issues and meet organizational…

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Pharmacist

Company: Northwell Health

Location: New York, NY

Posted May 21, 2025

Current license and registration to practice as a pharmacist in New York State, required. Contributes to the advancement of the profession and of the department…

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Tax Senior - Federal / Corporate Tax

Company: Deloitte

Location: New York, NY

Posted May 21, 2025

Bachelor's degree in accounting, finance, or related field. Licensed CPA in state of practice/primary office if eligible to sit for the CPA.

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full time academic be or bc

OBGYN - Reproductive, Endocrine, and Infertility

Company: University of Iowa

Location: Iowa City, Iowa

Posted May 19, 2025

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employee assistance program paid time off tuition reimbursement

Part Time Patient Service Technician I/II-Laboratory Services

Company: Kelsey Seybold Clinic

Location: League City, Texas

Posted May 19, 2025

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Registered Nurse (RN) - ICF Group Home (Manhattan & Queens)

Company: AHRC NYC

Location: New York, NY

Posted May 21, 2025

A valid NY State or Tri-State Driver's License for more than one year, with a good driving record Preferred. Ensures that delivery of nursing care is conducted…

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Tax Senior - Insurance Tax

Company: Deloitte

Location: New York, NY

Posted May 21, 2025

Licensed CPA in state of practice/primary office if eligible to sit for the CPA. Assisting with strategic tax planning including researching federal tax law and…

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Tax Senior - Banking & Capital Markets

Company: Deloitte

Location: New York, NY

Posted May 21, 2025

Bachelor's degree in accounting, finance, or related field. Licensed CPA in the state of practice/primary office if eligible to sit for the CPA exam.

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employer-matched 401(k) plan malpractice insurance full time

Emergency Medicine Physician Assistant

Company: Sound Physicians

Location: Bronx, New York

Posted May 20, 2025

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private practice full time part time

Oral Surgeon

Company: Nuvia Dental Implant Center

Location: New Orleans, Louisiana

Posted May 19, 2025

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Senior Manager, Solution Engineering (RapidScale)

Company: Cox Communications

Location: New York, NY

Posted May 21, 2025

The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and 3 years' experience in a related…

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Overnight Fireguard (FO1 Required)

Company: Custom Protection Services of NY LLC

Location: New York, NY

Posted May 20, 2025

Remain in compliance with local, state, and federal regulations. Custom Protective Services is seeking Security Officers *with an F-01 certification *to staff…

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Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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