Exceptional Customer Experience Jobs in New York City, NY

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Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Microsoft Cloud Engineer

Company: Health Center, Inc.

Location: Brooklyn, NY

Posted Mar 14, 2025

Governance, design, implementation, and support all M365 services (Exchange, OneDrive, Teams, Power-BI, Power Automate, SharePoint, Intune etc.).

FREELANCE CHEF INSTRUCTOR - PART-TIME

Company: My Cooking Party

Location: New York, NY

Posted Mar 13, 2025

Create a fun and inviting party ambiance where guests learn in a non-threatening and social environment. Market the company for future business and general good…

Field Service & Sales Technician

Company: Vivint Smart Home

Location: Missouri City, TX

Posted Mar 13, 2025

Clean driving record and valid license. Field technician experience – cable installation, internet Installation, pest control, lawn maintenance, construction,…

Accountant or Sr. Accountant

Company: Pasona N A, Inc.

Location: New York, NY

Posted Mar 13, 2025

Assist preparing state filing items. A Japanese financial service company seeks an accounting staff who will be responsible for handling general ledger relating…

Home Care Registered Nurse - Manhattan - 10k Student Loan Repayment/Retention Bonus

Company: Northwell Health

Location: New York, NY

Posted Mar 11, 2025

Must be enrolled in an accredited BSN program within two (2) years and obtain a BSN Degree within five (5) years of job entry date. 8.Implements plan of care.

Applied Scientist, Marketplace Intelligence, Sponsored Products and Brands

Company: Amazon.com Services LLC - A57

Location: New York, NY

Posted Mar 14, 2025

PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience. Our products are strategically important to our Retail and Marketplace…

Assistant Director of Nursing (ADNS)

Company: Northern Manhattan Rehab and Nursing Center

Location: New York, NY

Posted Mar 14, 2025

Responsible for competency testing on registered, licensed, certified, and non-certified nursing personnel. Design systems to plan, promote, develop, assess,…

Director, Software Engineering (Bank Modernization)

Company: Capital One

Location: New York, NY

Posted Mar 13, 2025

Work within and across Agile teams to design, develop, test, implement, and support technical solutions across mobile and web full-stack development tools and…

Microsoft Cloud Engineer

Company: Health Center, Inc.

Location: New York, NY

Posted Mar 14, 2025

Governance, design, implementation, and support all M365 services (Exchange, OneDrive, Teams, Power-BI, Power Automate, SharePoint, Intune etc.).

Electrician

Company: Ascend Public Charter Schools

Location: Brooklyn, NY

Posted Mar 12, 2025

Read and interpret blueprints, schematics, and technical drawings to plan electrical installations. Collaborate with other tradespeople and contractors on…

Insurance Customer Service Representative

Company: Allstate Insurance Company-Armstrong Insurance Agency

Location: Missouri City, TX

Posted Mar 11, 2025

Experience in insurance sales or related field preferred. Provide exceptional customer service to new and existing policyholders.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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