Exceptional Customer Experience Jobs in New York City, NY

1,675,092 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Armed Guard/Law Enforcement Background Required - 31490

Company: Harvard Protection Services, LLC

Location: New York, NY

Posted Mar 06, 2025

Must have a security guard license or be able to obtain one within an acceptable period. Responsible for becoming familiar with incoming and outgoing traffic,…

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hospital assisted living paid time off

Registered Nurse

Company: Sunrise Senior Living

Location: Randolph, New Jersey

Posted Mar 04, 2025

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401(k) health insurance vision insurance

Licensed Practical Nurse

Company: Wexford Health Sources

Location: Los Lunas, New Mexico

Posted Mar 03, 2025

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401(k) health insurance vision insurance

Registered Nurse

Company: Wexford Health Sources

Location: Los Lunas, New Mexico

Posted Mar 03, 2025

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clinic part time travel

Dental Hygienist

Company: Wexford Health Sources

Location: Berlin, New Hampshire

Posted Mar 04, 2025

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research

Licensed Mental Health Therapist - Focused Treatment Provider - Child Team - Union City - 32 hours

Company: Kaiser Permanente

Location: Union City, California

Posted Mar 04, 2025

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Pediatric Physiatrist in Rehabilitation Medicine

Company: Mount Sinai Services of the Icahn School of Medicine at Mount Sinai--Elmhurst and Queens Programs

Location: Jamaica, New York

Posted Mar 04, 2025

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sign-on bonus health system fellowship

Total Joint Replacement, Surgeon

Company: Northwell Health Physician Partners

Location: Rockville Centre, Melville and Woodbury, NY

Posted Mar 04, 2025

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Senior Manager - Call Center Quality Assurance

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted Mar 04, 2025

Identify and evaluate state-of-the-art technologies: defining user requirements: productivity, quality, and member-service standards; contributing information…

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Senior Project Manager - Creative fabrication and large format print company

Company: Color X, Inc.

Location: New York, NY

Posted Mar 04, 2025

Proven experience in the print, fabrication, and installation industry, with a focus on managing projects either on the vendor, agency, or retailer side.

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hospital

Home Health Nurse II Short Hour

Company: Kaiser Permanente

Location: Union City, California

Posted Mar 03, 2025

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Physician – Hematology/Oncology – Cooperstown, NY

Company: Bassett Healthcare Network

Location: Cooperstown, New York

Posted Mar 04, 2025

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Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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