Exceptional Customer Experience Jobs in New York City, NY

1,674,130 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

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PA - Reproductive Endocrinology and Infertility

Company: Yale New Haven Health System

Location: New Haven, Connecticut

Posted Oct 04, 2025

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Geriatrician - Physician - Mount Sinai Health System - Manhattan, NY

Company: Mount Sinai Health System

Location: Manhattan, New York

Posted Oct 04, 2025

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Porter

Company: Related

Location: New York, NY

Posted Oct 04, 2025

Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching…

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Senior Lead AI Engineer

Company: Capital One

Location: New York, NY

Posted Oct 04, 2025

We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary…

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Medical Director, Integrated Outpatient Service (IOS) – Physician - Mount Sinai Behavioral Health Center (MSBHC) – Manhattan, NY

Company: Mount Sinai Health System

Location: Manhattan, New York

Posted Oct 04, 2025

View Details Apply on healthecareers.com

Associate Data Science Analyst

Company: NYU Langone Health

Location: New York, NY

Posted Oct 04, 2025

Demonstrated skills in design and implementation of complex AI models. Familiarity with data driven modeling (including gathering and cleaning data, exploratory…

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Lead Machine Learning Engineer (Enterprise Platforms Technology)

Company: Capital One

Location: New York, NY

Posted Oct 04, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

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Radiologists

Company: Yale University School of Medicine

Location: New Haven, Connecticut

Posted Oct 04, 2025

View Details Apply on healthecareers.com
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Physician Assistant, Surgical Intensive Care Unit

Company: Dartmouth Health

Location: Lebanon, New Hampshire

Posted Oct 04, 2025

View Details Apply on healthecareers.com

Lead AI Engineer (AI Foundations, LLM Core)

Company: Capital One

Location: New York, NY

Posted Oct 04, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

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Gynecologic Oncologist

Company: Albany Medical Center

Location: Albany, New York

Posted Oct 04, 2025

View Details Apply on healthecareers.com

Senior AI Engineer (AI Foundations, LLM Core)

Company: Capital One

Location: New York, NY

Posted Oct 04, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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