Exceptional Customer Experience Jobs in New York City, NY

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Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Sous Chef

Company: The Smith

Location: New York, NY

Posted Oct 04, 2025

Provides feedback and guidance focusing on support and hospitality, ensuring that all team members have the tools to succeed. 401K plan with company match.

Cloud Engineer

Company: Atrium Staffing

Location: New York, NY

Posted Oct 04, 2025

Bachelor's degree in Computer Science, Information Technology, or a related field is required. Professional development budget and certification reimbursement.

Supervising Pharmacist

Company: 79 TH STREET PHARMACY

Location: New York, NY

Posted Oct 04, 2025

Experience in medical management and critical care environments. The ideal candidate will be responsible for ensuring the safe and effective use of medications,…

Janitorial Cleaner

Company: ABM Industries

Location: Culver City, CA

Posted Oct 04, 2025

We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

Custodian

Company: Brooklyn Navy Yard Development Corp

Location: Brooklyn, NY

Posted Oct 04, 2025

Valid driver’s license required. Drive vans, industrial trucks, or other vehicles as needed. Notify managers concerning the need for major repairs or additions…

Information Security Education Analyst

Company: Take-Two Interactive Software, Inc.

Location: New York, NY

Posted Oct 03, 2025

Advanced experience with graphic design tools and a strong eye for impactful, brand-aligned design. Draft clear and concise security communications that…

Cyber Risk Analyst, AVP

Company: Apple Bank for Savings

Location: New York, NY

Posted Oct 03, 2025

A bachelor’s degree in computer science, information systems management, or a related discipline is preferred; alternatively, demonstrated equivalent experience…

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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