Exceptional Customer Experience Jobs in Other US Location

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Looking for Exceptional Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Other US Location area.

Senior Dynamics Functional Consultant - D365 Customer Engagement

Company: Telefónica Tech

Location: Other US Location

Posted Jan 23, 2025

Telefónica Tech, a part of the Telefónica Group, is a leading digital transformation company offering comprehensive technology solutions across Data & AI, Cyber Security, Cloud, Business Applications, and Modern Workplace. They are a member of the Microsoft Inner Circle, placing them in the top 1% of global partners. The company is seeking a Senior Dynamics CE Functional Consultant for their Public Sector practice. The role involves advising customers on maximizing business benefits from Dynamics 365, leading delivery teams, configuring CRM systems, providing training, and participating in project stages. The ideal candidate should have significant experience with Dynamics 365 CRM, excellent customer-facing skills, and experience within the Public Sector industry.

Dynamics 365 CE Functional Consultant – Public Sector

Company: Telefónica Tech

Location: Other US Location

Posted Jan 23, 2025

Telefónica Tech, a part of the Telefónica Group, is seeking a D365 CE Functional Consultant for their Public Sector Practice. The role involves working with customers to understand and define their business processes, configuring Dynamics CRM/D365 systems, advising on best practices, assisting with configuration tasks, data migration, and end-to-end testing. The ideal candidate should have experience with Power Platform, Model-Driven Apps, Dataverses, and legacy Microsoft Dynamics CRM systems. Excellent customer-facing skills, stakeholder management, and experience delivering within the Public Sector are desired. SC clearance is desirable but not essential. Telefónica Tech values inclusion and encourages applications from a wide range of individuals.

FCA Quality Assurance Auditor

Company: Three UK

Location: Other US Location

Posted Jan 23, 2025

The FCA Quality Assurance Auditor role involves conducting monthly audits on customer interactions to ensure regulatory compliance. The role requires managing workload, investigating potential issues, and providing recommendations for fair customer treatment. The auditor will assess customer interactions using the FCA Compliance Framework, communicate feedback to improve performance, and produce reporting for senior management. They will build relationships with stakeholders, maintain knowledge of regulatory requirements, and participate in calibration sessions. The ideal candidate will have experience in a quality assurance environment, preferably in an FCA regulated environment, with problem-solving and analytical skills.

Sr. FinOps Account Manager (355)

Company: Ubiminds

Location: Other US Location

Posted Jan 23, 2025

Ubiminds, a GPTW-certified people-first company, is seeking a Technical Account Manager to work with a SaaS platform at the intersection of next-generation cloud cost management and FinOps. The role involves onboarding and implementing customer initiatives, forming strategic relationships, communicating value, and solving complex customer-vendor issues. The ideal candidate should have advanced English skills, experience with AWS, GCP, or Azure services, and a strong understanding of financial analysis and optimization recommendations for cloud services. The company offers full backoffice support, remote-first policy, growth opportunities, and English lessons. The hiring process includes an initial chat with a Tech Recruiter, an interview, client process, and offer.

Cloud Solution Architect SME

Company: Vosyn

Location: Other US Location

Posted Jan 23, 2025

Vosyn, a pre-seed AI startup, is seeking a Senior Cloud Solution Architect SME for a fully remote position. The role involves providing strategic guidance on cloud technologies, architectures, and real-time service implementation. The ideal candidate should have 7+ years of experience in cloud architecture, proficiency in major cloud platforms, and expertise in Kubernetes, CICD pipelines, and infrastructure automation tools. The company offers a competitive hourly rate, flexible working arrangements, and the opportunity to engage directly with senior management. Vosyn is committed to fostering a diverse, equitable, and inclusive workplace.

3D Environment Artist

Company: Techland

Location: Other US Location

Posted Jan 23, 2025

Techland, a renowned Polish game developer, is seeking an Environment 3D Artist with at least 3 years of AAA game development experience. The role involves creating high-quality 3D models and textures, integrating assets into the game engine, and collaborating with the art team to bring the artistic vision to life. The company offers a wide range of benefits, a supportive work atmosphere, and opportunities for personal development.

Associate - KYC - Transformation - Project Manager

Company: BeyondFS

Location: Other US Location

Posted Jan 23, 2025

BeyondFS, a specialist consultancy, is seeking experienced professionals for contract work. The ideal candidate should have expertise in KYC, CDD, or broader Financial Crime Prevention Change Programmes, preferably from larger banking organizations with global footprint. They should possess strong project management skills, experience in leading large projects, and a proven track record of managing senior stakeholders. Prior consultancy experience, deep understanding of consultancy engagements, and expertise in KYC, CDD lifecycle processes are essential. The candidate should be highly organized, have excellent communication skills, and be comfortable working in cross-functional teams. Flexibility to work onsite with clients or at BeyondFS offices in London is required.

Key Account Manager (f/m/x)

Company: Seven Senders

Location: Other US Location

Posted Jan 23, 2025

Seven Senders is a leading platform for cross-border parcel delivery in Europe, supporting ecommerce companies in their growth and internationalization plans. The company connects millions of consumers with their desired products, offering speed and cost efficiency through direct access to Europe's premier local carriers. Their mission is to connect markets with unparalleled ease using an innovative platform that combines the best European delivery services with local logistics expertise. The Key Account Management Team focuses on managing and expanding customer relationships, fostering accountability for client relationships, and identifying cross-selling and upselling opportunities. The role requires prior experience managing complex commercial relationships, a deep understanding of logistics and ecommerce, and proficiency in German and English.

QA Supervisor - Days

Company: Valeo Foods Group

Location: Other US Location

Posted Jan 23, 2025

Valeo Foods UK is a company with a diverse portfolio of beloved brands, including Kettle Crisps, Rowse Honey, and Matthew Walker puddings. They are seeking a Quality Assurance Supervisor to deputise for the Quality Assurance Manager, manage a team, ensure compliance with industry standards, and drive a culture of quality and continuous improvement. The role involves leadership, standards and compliance, customer and audit engagement, and requires a Food Science qualification or equivalent experience. The company offers a competitive salary, pension scheme, death in service, cycle to work scheme, retailer discount platform, staff discount, and more.

Manager, Finance (Contract)

Company: Standard Bank Group

Location: Other US Location

Posted Jan 23, 2025

Standard Bank Group is a leading African-focused financial services group offering a variety of career-enhancing opportunities. They are passionate about creating growth in Africa and bringing meaningful value to clients and communities. The job description involves providing full financial management services, developing processes, and leading teams. The role requires a Business, Commerce, Finance, or Accounting degree, and 5-10 years of experience in financial or management accounting roles. The bank values behavioral competencies such as articulating information, challenging ideas, and upholding standards, as well as technical competencies in financial accounting, analysis, and management.

Full-Stack Web Development Expert (Cross-Platform Focus)

Company: Vosyn

Location: Other US Location

Posted Jan 23, 2025

Vosyn, a preseed AI startup, is seeking a Senior FullStack Web Development Expert with 7+ years of experience in crossplatform applications. The role involves providing strategic technical guidance, mentoring, and leading architectural decisions. The ideal candidate should have strong proficiency in modern JavaScript frameworks, Django, Python, and databases like PostgreSQL, MySQL, MongoDB, and Cassandra. They should also have expertise in implementing media streaming solutions and secure coding practices. The company offers a remote-first culture, flexible working arrangements, and the opportunity to engage directly with senior management.

Principal Dynamics Functional Consultant - D365 Customer Engagement

Company: Telefónica Tech

Location: Other US Location

Posted Jan 23, 2025

Telefónica Tech, a part of the Telefónica Group, is a leading digital transformation company offering comprehensive technology solutions across Data & AI, Cyber Security, Cloud, Business Applications, and Modern Workplace. They are a Microsoft Inner Circle member, recognized globally for their expertise in implementing and supporting Microsoft solutions. The company is seeking a Principal Dynamics CE Functional Consultant for their Public Sector practice. The role involves advising customers on maximizing business benefits from Dynamics 365, leading delivery teams, configuring CRM systems, providing training, and participating in project stages. The ideal candidate should have significant experience with Dynamics 365 CRM, excellent customer-facing skills, and experience within the Public Sector industry.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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