Exceptional Customer Experience Jobs in Remote

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Looking for Exceptional Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Remote area.

Senior Software Engineer - Rust - Backend - Consumer

Company: Kraken

Location: Remote

Posted Nov 21, 2025

Kraken promotes its mission to advance crypto adoption through a global, mission-focused team committed to innovation, security, and financial freedom. The company emphasizes world-class products, diverse talent, and opportunities for experienced engineers to contribute to crypto's future.

Tech Lead - AI

Company: Trafilea

Location: Remote

Posted Nov 21, 2025

Trafilea is a consumer tech platform that uses AI and automation to scale purpose-driven digitally native brands. They own and operate their own brands, have a global presence, and are looking for an AI Tech Lead to design scalable AI platforms and lead a talented team.

Senior Engineering Manager - Navigation SDK & Apps

Company: Mapbox

Location: Remote

Posted Nov 21, 2025

Mapbox is a leading real-time location platform that provides tools for navigation, mapping, and location-aware applications. The company has over 4 million registered developers and offers flexible, secure, and privacy-compliant solutions. The Navigation team at Mapbox develops web services for navigation initiatives in consumer, automotive, and logistics verticals, and is revolutionizing in-car experiences with technology.

Web/Front-End Developer

Company: Abbott

Location: Remote

Posted Nov 21, 2025

Abbott is a global healthcare leader that helps people live more fully at all stages of life. The company offers a wide range of life-changing technologies and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Abbott provides career development opportunities, excellent benefits, and a diverse and inclusive work environment.

On-Call Designer

Company: Udacity

Location: Remote

Posted Nov 21, 2025

Udacity, now part of Accenture, is seeking contractors for exciting projects. They offer remote Animator roles with flexible hours, requiring skills in After Effects and collaboration. Apply with a resume and demo reel.

Software Engineer II - iOS (Viator)

Company: Tripadvisor

Location: Remote

Posted Nov 21, 2025

Viator, a Tripadvisor company, is the leading marketplace for travel experiences with 300,000+ options. They are seeking a Software Engineer II with iOS development experience to join their distributed team in Kraków. The company offers a fun, friendly environment with a focus on writing code, collaborating with product and design teams, and taking ownership of software engineering tasks.

Head of Operations

Company: Warp

Location: Remote

Posted Nov 21, 2025

Warp, a fast-growing startup, is seeking an experienced Head of Operations to oversee operational needs and identify business opportunities. The role involves serving as a trusted advisor to the CEO, managing nascent functions, hiring functional leaders, leading cross-functional projects, and partnering with the CEO on key initiatives. The ideal candidate has 5+ years of senior leadership experience, strong project management skills, and a bias to action.

Senior Manager - Community and Social Engagement

Company: Monarch Money

Location: Remote

Posted Nov 21, 2025

Monarch is a personal finance platform aiming to simplify financial complexity, offering a remote work environment with competitive benefits and a focus on community engagement. They seek a Sr Manager to drive growth through social media and community strategies.

Senior Software Engineer - Webflow Cloud

Company: Webflow

Location: Remote

Posted Nov 21, 2025

Webflow is a platform that combines visual development, content management, AI-driven personalization, hosting, and analytics. It aims to empower teams to build, manage, and optimize websites and web apps. The company is looking for a Senior Software Engineer to join their Webflow Cloud team, which is responsible for a new product that allows customers to deploy fully operational web apps on their Webflow-hosted domains.

Design Director

Company: Metalab

Location: Remote

Posted Nov 21, 2025

The text is a job description for a Design Director role at Metalab, a company that partners with clients to create impactful products. The role involves leading design teams, collaborating with cross-functional partners, and driving design excellence. The ideal candidate should have strong technical expertise in UX design, visual design, product strategy, and research, as well as leadership skills to mentor and develop design teams.

Staff Frontend Software Engineer - Reddit Answers

Company: Reddit

Location: Remote

Posted Nov 21, 2025

Reddit is expanding its teams and seeking talented individuals for a remote-friendly role in the Reddit Answers product space. The role involves ideating, designing, building, and scaling products with a focus on the web platform. The company offers comprehensive benefits and a competitive pay range.

Senior Customer Success Manager (Full Cycle)

Company: Vidyard

Location: Remote

Posted Nov 21, 2025

Vidyard is a leading provider of AI-powered video solutions for modern revenue teams. The company is looking for a Senior Customer Success Manager to join their team and focus on stabilizing at-risk accounts, driving renewals, and transitioning healthy accounts to the growth team. The role involves building a derisking motion, creating success plans, and collaborating with various teams to remove friction and drive revenue outcomes.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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