Exceptional Customer Experience Jobs in San Francisco, CA

Positions 1,071,155 Updated daily

Looking for Exceptional Customer Experience jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the San Francisco, CA area.

best-in-class automation platform transform IT operations customer-centric focus

Product Manager

Company: IBM

Location: Markham, CA

Posted Dec 04, 2025

Turbonomic's platform enables IT organizations to automate resource management and transform operations through full-stack automation. The role requires a Technical Product Manager with expertise in public cloud, container platforms, and DevOps tools to drive product innovation and customer value.

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AI-powered cloud-native software solutions platform reliability and performance automation for infrastructure provisioning

Production Engineer

Company: IBM

Location: Markham, CA

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, focusing on a team that creates AI-powered cloud-native software solutions. The role involves ensuring platform reliability, automating operations, incident response, Kubernetes management, observability, infrastructure as code, cross-functional collaboration, performance tuning, and security compliance.

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full-time

Inpatient Pharmacist Lead

Company: Kaiser Permanente

Location: San Francisco, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com
bilingual

General Cardiology Physician - San Luis Obispo, CA

Company: Adventist Health

Location: San Luis Obispo, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance full-time

Rheumatology Physician BC/BE

Company: Sutter West Bay Medical Group

Location: San Francisco, California

Posted Nov 03, 2025

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full-time

Radiologic Technologist IV (CT)

Company: Kaiser Permanente

Location: San Jose, California

Posted Nov 03, 2025

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AI Center of Excellence Senior Technical Account Manager AI-driven solutions

Senior Technical Account Manager

Company: IBM

Location: Markham, CA

Posted Dec 04, 2025

The AI Center of Excellence at IBM is seeking a Senior Technical Account Manager to lead the direction and execution of AI-driven solutions. The role involves collaborating with cross-functional teams, advocating for clients, translating requirements, ensuring on-time delivery, and owning end-to-end solutions. The ideal candidate should have a relevant degree, 5+ years of experience in product management or consulting, and expertise in AI/ML, cloud platforms, and agile methodologies.

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relocation assistance part-time full-time

Integrative Medicine Physician BC/BE

Company: Palo Alto Foundation Medical Group

Location: San Carlos, California

Posted Nov 03, 2025

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be or bc

Physician - Cardiovascular Surgeon

Company: CHRISTUS Health

Location: San Antonio, Texas

Posted Nov 02, 2025

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sign-on bonus full-time

OB/GYN Nurse Practitioner - Coastal Southern California

Company: Adventist Health

Location: San Luis Obispo, California

Posted Nov 03, 2025

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dental insurance health insurance malpractice insurance

BC/BE Otolaryngologist - Full Time

Company: ENT Specialists of Orange County

Location: Orange County, CA

Posted Nov 03, 2025

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IBM Bromont high-tech manufacturing facility stimulating work environment team collaboration new assembly solutions growth facility

Technicien en génie chimique ou en chimie analytique ou en procédé

Company: IBM

Location: BROMONT, CA

Posted Dec 04, 2025

IBM Bromont is a high-tech manufacturing facility that produces and tests microelectronic components for IBM products and custom logic solutions. The company offers a stimulating work environment with opportunities for technical skill development and team collaboration. The role involves working on new assembly solutions, participating in equipment and process implementation, and contributing to the growth of the IBM Bromont facility.

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Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Experience roles by seniority?
Entry‑level CX Analyst or Support Specialist roles start around $60,000–$80,000 annually. Mid‑level positions such as CX Designer or Automation Engineer earn $80,000–$120,000. Senior CX Manager or Lead roles typically range from $120,000–$160,000, while Director or VP of CX positions often exceed $160,000 and can reach $200,000+ depending on company size and region.
What skills and certifications are essential for a career in Exceptional Customer Experience?
Core skills include CSAT/NPS analysis, journey mapping with Miro or Lucidchart, proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk, and expertise in AI chatbot platforms like Rasa, Dialogflow, or Intercom. Certifications such as Certified Customer Experience Professional (CCXP), Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ServiceNow Certified Service Manager are highly valued.
Is remote work common in Exceptional Customer Experience positions?
Yes, many CX roles offer full‑remote or hybrid arrangements, especially in tech and SaaS companies. Remote teams rely on collaboration tools like Slack, Jira Service Management, and video conferencing to maintain omni‑channel service standards.
How does a career progression path typically unfold in Exceptional Customer Experience?
A common trajectory starts with Customer Support Agent or CX Analyst, advancing to CX Designer or Automation Engineer, then to CX Manager or Operations Lead, followed by Director of CX, and ultimately VP of Customer Experience or Chief Customer Officer. Each step builds on analytical, leadership, and technology integration expertise.
What industry trends are shaping the future of Exceptional Customer Experience?
Key trends include AI‑powered omnichannel chatbots that deliver real‑time support, data‑driven personalization using predictive analytics, continuous feedback loops via Voice of Customer platforms, and the integration of CX metrics into executive dashboards. Companies are also prioritizing remote‑first CX teams and leveraging real‑time sentiment analysis to anticipate customer needs.

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