Exceptional Customer Experience Jobs in USA

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Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Board Certified Behavior Analyst

Company: Yellow Bus ABA

Location: USA

Posted Dec 19, 2024

Yellow Bus ABA is seeking a passionate BCBA to help children with Autism Spectrum Disorder in New York State. The position offers competitive compensation, professional growth opportunities, and a supportive work environment. The ideal candidate should have a Masters Degree in Applied Behavior Analysis, BCBA certification, and NYS LBA. The job type is full-time with a salary range of $80,000 - $125,000.

Salesforce Business Systems Analyst

Company: Gusto, Inc.

Location: USA

Posted Dec 19, 2024

The role of a Senior Business Systems Analyst at Gusto requires 7+ years of experience in supporting Revenue organizations, with a focus on Salesforce. The ideal candidate should have strategic Salesforce ownership, comprehensive knowledge of GTM tools, and a proven track record of designing and supporting large-scale Salesforce solutions. The role involves driving system improvements, managing projects, and collaborating with cross-functional teams to reduce inefficiencies and support Gusto's growth.

Customer Service Representative

Company: Group O

Location: USA

Posted Dec 19, 2024

The job posting is for a Call Center Customer Service Representative responsible for handling customer inquiries and resolving issues. The ideal candidate should have effective communication skills, problem-solving abilities, and a customer-focused mindset. The role involves receiving and responding to customer calls, providing accurate and courteous responses, and maintaining a thorough understanding of the company's products and services. The position requires a high school diploma, basic customer service experience, and strong verbal communication skills. Benefits include medical, dental, and vision insurance, flexible spending accounts, a 401k plan with company match, generous paid time off, and career development opportunities.

Partner API Solutions Consultant

Company: Degreed

Location: USA

Posted Dec 19, 2024

The text describes a Partner Solutions Architect role at Degreed, which involves technical support, partner enablement, and API development. The role requires strong technical skills, excellent communication, and a passion for empowering developers and partners. The candidate will also lead the development and certification of the System Integrator program.

Senior Backend Engineer - Core

Company: Aleph

Location: USA

Posted Dec 19, 2024

Aleph is a revolutionary Financial Planning and Analysis software company with a multibillion TAM, experienced leadership, and a focus on building the source of truth for business data. They are ahead of schedule with low churn and rapid growth. They are hiring remotely across the Americas, Canada, LATAM, and the United States for a software engineer role.

Senior Transmission Line Engineer

Company: Leidos

Location: USA

Posted Dec 19, 2024

Leidos is seeking a Senior Transmission Line Engineer to work remotely or hybrid as part of a dynamic team solving challenging problems involved with electric transmission. The successful candidate will apply relevant standards in engineering and design of electrical overhead and underground systems. The role involves working with a multi-person team and interfacing with clients. A Bachelor's degree in Civil Engineering and six years of prior relevant experience are required.

HRIS Analyst

Company: Ryder System

Location: USA

Posted Dec 19, 2024

The HRIS Analyst position at Ryder is a support level role within the HRIS organization. The analyst is responsible for assisting and maintaining Human Resource Information System (HRIS) applications, including time and attendance and HCM programs. They also serve as a technical point of contact for assigned functional areas, assist in ensuring data integrity, and support HRIS upgrades and technical projects. The position requires strong analytical and problem-solving skills, excellent communication skills, flexibility, and the ability to multitask. A Bachelor's degree in a related field is required, along with 3 years or more of experience in HRIS systems, preferably in Workday HCM and InforWFM. The position offers comprehensive benefits and a salary range of $70K to $85K.

Computer Vision Engineer

Company: Trunk%20Tools

Location: USA

Posted Dec 19, 2024

Trunk Tools is an exceptional team of serial entrepreneurs aiming to automate the $13 trillion+ construction industry. They have successfully built and deployed software in construction for 140k+ users and are doubling their team to deploy more agents this year. The company is looking for an MPhil in Computer Science with 5+ years of experience in computer vision to enhance their capabilities in understanding and extracting information from images in the construction domain.

Licensed Clinical Social Worker

Company: LifeStance Health

Location: USA

Posted Dec 19, 2024

LifeStance Health is a national provider of mental healthcare services focused on evidence-based medically driven treatment services for children, adolescents, and adults suffering from a variety of mental health issues in an outpatient care setting. They offer 100 outpatient care in a group practice setting, generous above-market compensation with unlimited/uncapped earnings, full benefits package, collegial work environment, full administrative support, latest in digital technology, and strong work-life balance. They are seeking licensed counselors experienced in working with child through adult populations, with a plus for ADD experience. They are also open to fully remote work in any of their Oklahoma divisions.

Senior Manager Revenue Enablement

Company: Pricefx

Location: USA

Posted Dec 19, 2024

Pricefx is a leading SaaS Pricing and Price Optimization company with a consistent annual growth rate. They value flexibility and offer home office and remote work opportunities. Their product has excellent customer reviews from renowned companies. Pricefx is an international and diverse company with branches in 7 countries and over 30 nationalities. They offer a Senior Manager Revenue Enablement role to empower GTM teams, optimize training, and ensure sales effectiveness.

Product Manager - Employee Training

Company: Restaurant365

Location: USA

Posted Dec 19, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and backoffice operations. They value employee development and are looking for a Product Manager of Employee Training to innovate a scalable training product. The role requires experience in employee training or LMS, strong communication skills, and familiarity with tech-savvy solutions. The company offers comprehensive medical benefits, 401k, equity options, unlimited PTO, and wellness initiatives.

Contract Manager

Company: Sedgwick

Location: USA

Posted Dec 19, 2024

The text describes a career opportunity at Sedgwick, a company that values caring, flexibility, and support for employees' mental, physical, financial, and professional needs. The role of a Contract Manager involves negotiating fee-for-service hospital and medical group contracts, analyzing market data, and preparing and administering provider contracts. The company offers a comprehensive benefits package and is an Equal Opportunity Employer.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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