Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

HRIS System Administrator

Company: Stripe

Location: USA

Posted Nov 26, 2024

The job posting is for an HRIS System Administrator at Stripe, a financial infrastructure platform. The role involves supporting the People team and other internal stakeholders in the development and maintenance of the Workday HCM system. The ideal candidate has 5+ years of HRIS experience, 3+ years of Workday experience, and strong configuration knowledge of Workday.

Senior Product Manager

Company: Tomorrow Health

Location: USA

Posted Nov 26, 2024

Tomorrow Health is a company that enables exceptional healthcare for patients and their families. They build technology that rewires the way home-based care is ordered, delivered, and paid for. The company values diversity, patient experience, and collaboration.

Senior Android Engineer -Guest & Host

Company: Airbnb

Location: USA

Posted Nov 26, 2024

Airbnb is building a world-class payments platform, and the team is looking for an Android developer to build mobile-first payment experiences. The role involves collaborating with product managers, designers, and engineers to design and deliver high-quality products on Android.

Manager - Procurement Programs

Company: Airbnb

Location: USA

Posted Nov 26, 2024

The job posting is for a Procurement Programs Manager at Airbnb, responsible for managing supplier sustainability and risk management programs. The role involves close collaboration with cross-functional partners, stakeholder engagement, and process improvement recommendations. The company is committed to working with a diverse talent pool and providing a disability-inclusive application and interview process.

Sr. Director, Business Operations

Company: Pinterest

Location: USA

Posted Nov 26, 2024

Pinterest is seeking a leader to run its business operations function. The role involves developing a deep understanding of the business, partnering with key leaders, and providing data-driven insights to accelerate execution against the strategic roadmap.

Lead Project Manager - Transit

Company: CALSTART

Location: USA

Posted Nov 26, 2024

The job posting is for a Lead Project Manager Transit position at CALSTART, a mission-driven industry organization focused on transportation decarbonization and clean air. The role requires experience in project management, strong organizational and communication skills, and a passion for advancing zero-emission transit solutions.

Engineering Manager

Company: Lattice

Location: USA

Posted Nov 26, 2024

The job posting is for an engineering leader position at Lattice, a company that values collaboration, innovation, and employee growth. The role involves developing a team culture, guiding engineers, and contributing to the company's success.

Senior Program Manager - DEI

Company: Twilio

Location: USA

Posted Nov 26, 2024

Twilio is a company that values diversity, equity, and inclusion, and is looking for a DEI Program Manager Senior Manager to join their team. The role involves leading the planning, implementation, and management of DEI programs and initiatives, and requires strong project management skills, deep knowledge of DEI principles, and a proven track record in driving organizational change.

Business Integration Engineer

Company: Restaurant365

Location: USA

Posted Nov 26, 2024

Restaurant365 is a SaaS company looking for an Integration Engineer to build and maintain services for their customers. The role requires experience with iPaaS, microservices, and integration patterns, as well as strong communication and leadership skills.

Senior Product Designer I - Content Hub

Company: HubSpot

Location: USA

Posted Nov 26, 2024

The job posting is for a Senior Product Designer position at HubSpot, where you will work with a team of passionate individuals to deliver the best product possible to help a mission-driven organization grow better. The role involves co-owning a significant part of the product, having autonomy to drive its strategy and vision, and mentoring other designers.

Senior GTM Data Anaylst

Company: Webflow

Location: USA

Posted Nov 26, 2024

Webflow is looking for a Senior GTM Data Analyst to drive the analysis of their PLG and sales businesses, providing meaningful and actionable insights to their GTM teams. The role requires 4+ years of experience in data analytics, proficiency in SQL, and exceptional analytical skills.

Process Strategy and Optimization Manager

Company: Airbnb

Location: USA

Posted Nov 26, 2024

The Process and Strategic Optimization Lead role is responsible for driving large-scale cross-functional and cross-platform improvement projects and programs to achieve the strategic goals of the organization. The successful candidate will be an experienced Tools and Process Improvement professional with a strong team player background and excellent communication skills.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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