Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Director - Product Management, Growth

Company: 1Password

Location: USA

Posted Nov 26, 2024

1Password is a company that provides a password manager and other security tools. They are looking for a Director of Product Management to lead their growth initiatives and drive new revenue through product-led growth strategies.

Strategic Operations - Organization Excellence

Company: Stripe

Location: USA

Posted Nov 26, 2024

The job posting is for a Strategic Operations role at Stripe, where the candidate will work on improving operational efficiency and alignment. The role requires experience in strategy, business operations, or product strategy, and the ability to collaborate with senior leaders and teams.

Senior Software Engineer - Backend

Company: StackAdapt

Location: USA

Posted Nov 26, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. It empowers hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance. The company has been recognized for its diverse and supportive workplace, high-performing campaigns, and innovation.

Senior Product Marketing Manager

Company: Warp

Location: USA

Posted Nov 26, 2024

Warp is seeking a Senior Product Marketing Manager to shape the roadmap, orchestrate launches, and grow adoption of important features. The role requires an entrepreneurial mindset, self-directed style, and strong analytical skills.

Senior Marketing Program Manager

Company: Workiva

Location: USA

Posted Nov 26, 2024

The job posting is for a Senior Marketing Program Manager to develop and manage programs to support the marketing organization's strategic plan. The role requires experience in marketing program management, excellent analytical and project management skills, and the ability to work in a global team.

Software Engineer - Backend

Company: StackAdapt

Location: USA

Posted Nov 26, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. It empowers hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance. The company has been recognized for its diverse and supportive workplace, high-performing campaigns, and innovation.

IT Enterprise Applications Administrator - Salesforce

Company: GitLab

Location: USA

Posted Nov 26, 2024

The Enterprise Applications Administration job family is responsible for implementing and maintaining Enterprise Applications across GitLab. The role involves maintaining compliance-readiness of Salesforce systems, improving processes, and engaging with stakeholders. The team is responsible for critical business applications, including Salesforce, Zuora, and Netsuite.

Vendor Operations Program Manager

Company: Pinterest

Location: USA

Posted Nov 26, 2024

The job posting is looking for a candidate to build a high-performing vendor operations function, requiring analytical skills, project management, and relationship-building. The ideal candidate will have experience with legal firm and vendor operations, and will be responsible for managing eBilling systems, ensuring compliance with Outside Counsel guidelines, and conducting RFP for preferred provider program.

Sr. Staff Software Engineer - Marketing Technology

Company: Airbnb

Location: USA

Posted Nov 26, 2024

The job posting is for a technical leadership role in the Marketing Technology team at Airbnb. The team is responsible for providing a state-of-the-art platform for marketing and product engagement. The role requires 12+ years of web development experience, technical leadership, and hands-on experience with frontend architecture and technologies such as HTML, CSS, Typescript, and React.

Mobile Engineer - MetaMask

Company: ConsenSys

Location: USA

Posted Nov 26, 2024

Consensys is a leading blockchain and web3 software company that aims to make web3 universally easy to use and develop on. They are looking for mobile engineers to join their mobile platform team to support and build exciting features for their MetaMask mobile wallet.

Senior Salesforce Operations Administrator

Company: brightwheel

Location: USA

Posted Nov 26, 2024

Brightwheel is a technology brand in early education, seeking a Senior SysOps Administrator to join their Systems Operations team. The ideal candidate will have experience in systems administration, Salesforce, and problem-solving, with a passion for improving processes and delivering a great customer experience.

Content Marketing Manager

Company: brightwheel

Location: USA

Posted Nov 26, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are looking for a Content Marketing Manager to lead the execution of content strategies, develop content, and enhance search visibility.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

Related Pages