Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Lead AppDev Enterprise Architect

Company: Rackspace

Location: USA

Posted Nov 25, 2024

Rackspace Technology is seeking an experienced Enterprise Solution Architect to lead customer relationships, design and implement innovative solutions, and provide thought leadership in designing cloud-first solutions.

Senior Product Operations Manager

Company: Webflow

Location: USA

Posted Nov 25, 2024

Webflow is looking for a Senior Product Operations Manager to build the connective tissue between their Engineering, Product Design, and customer-facing teams. The role involves optimizing operational workflows, collaborating with teams, and driving tool and resource optimization. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Payroll Specialist

Company: Upwork

Location: USA

Posted Nov 25, 2024

Upwork is seeking a detail-oriented and experienced Payroll Specialist with 25 years of handson Workday payroll processing experience. The ideal candidate will have comprehensive end-to-end payroll process knowledge, proficiency in payroll audits, and a deep understanding of payroll taxes and other complex tax situations.

Director of Product Marketing

Company: Cyberhaven

Location: USA

Posted Nov 25, 2024

Cyberhaven is a company that is revolutionizing data protection through AI technology. They are looking for a product marketing team member to craft compelling content and develop a PR strategy to elevate their market visibility.

Senior Partner Marketing Manager

Company: BigCommerce

Location: USA

Posted Nov 25, 2024

BigCommerce is looking for a Senior Partner Marketing Manager to create and drive marketing strategy and campaign execution with top partners. The ideal candidate is an experienced marketer who can build and execute integrated marketing campaigns to drive revenue.

VP, Consumer Communcations

Company: hims & hers

Location: USA

Posted Nov 25, 2024

The role of VP of Consumer Communications at Hims and Hers involves developing and executing a world-class communications strategy to connect with customers and drive excitement for the company's telehealth platform, services, and products. The role requires a strong background in consumer-facing public companies, experience in people management, and a proven track record of building and advancing groundbreaking narratives.

Finance Systems Analyst

Company: ActiveCampaign

Location: USA

Posted Nov 25, 2024

ActiveCampaign is seeking a Finance Systems Analyst to manage their finance ERP Workday Adaptive Planning. The role involves optimizing financial systems, enhancing forecasting techniques, and educating finance team members. The company offers a range of benefits, including comprehensive health and wellness benefits, open paid time off, and a generous 401k matching program.

Enterprise Growth Account Executive

Company: Octopus Deploy

Location: USA

Posted Nov 25, 2024

Octopus Deploy is a company that provides Continuous Delivery solutions to software teams. They have a remote-first approach and a transparent compensation system. The company is looking for an Account Executive to join their team and help identify potential client opportunities and generate new business.

Senior Visual Brand & UI Designer

Company: TeamSnap

Location: USA

Posted Nov 25, 2024

TeamSnap is a sports and communication platform that empowers its people to bring big ideas and tiny egos. They are seeking a Senior Visual Brand and UI Designer to join their product design team. The company offers a range of benefits, including unlimited PTO, paid parental leave, and a generous home office allowance.

Financial Services Consulting Technical Lead

Company: NTT DATA

Location: USA

Posted Nov 25, 2024

NTT DATA is seeking a Financial Services Consulting Technical Lead to join their team in the United States. The role involves leading and supporting credentialling conversations with prospective clients, engaging with financial institutions and merchants to understand their payments requirements, and designing and developing payments architecture solutions.

Delivery Manager

Company: Oddball

Location: USA

Posted Nov 25, 2024

Oddball is hiring a Delivery Manager to work on a federal program that makes a positive impact on millions of Americans' daily lives. The company values learning, growth, and making a big impact. The job requires experience in agile development, project management, and working with multidisciplinary teams.

Marketing Operations Manager

Company: SQUIRE

Location: USA

Posted Nov 25, 2024

SQUIRE is a business management system designed for barbershop owners, providing custom-branded tools and resources to help them attract and retain customers, manage shop operations, and increase revenue. The company is looking for a Marketing Operations Manager to join their growing team.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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