Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Senior DevOps Engineer - Observability

Company: EvolutionIQ

Location: USA

Posted Nov 23, 2024

EvolutionIQ is hiring an observability guru to improve their infrastructure and application telemetry. The role requires 7+ years of DevOps or SRE experience with a focus on observability and monitoring. The company offers competitive salary, equity, and a range of benefits.

Customer Experience Optimization Specialist

Company: Super.com

Location: USA

Posted Nov 23, 2024

Supercom is a company that values its employees and customers, offering a unique opportunity to blend communication skills with data analysis to make a meaningful impact on the customer experience. The company is remote-first, offering flexibility and a range of benefits.

Director of Technical Documentation

Company: Pulumicorporation

Location: USA

Posted Nov 23, 2024

Pulumi is looking for a Director of Technical Documentation to educate their rapidly growing community on infrastructure as code best practices. The role involves producing high-quality documentation, creating technical curriculum, and managing a team of technical writers and engineers.

Content & Social Media Manager

Company: GROUNDFLOOR

Location: USA

Posted Nov 23, 2024

GROUNDFLOOR is a fast-growing wealthtech company looking for a Content amp Social Media Manager to develop and execute content strategies that educate retail investors about alternative assets and drive user acquisition and engagement.

Implementation Associate/Senior Associate

Company: Waymark

Location: USA

Posted Nov 23, 2024

Waymark is a team of healthcare providers and technologists aiming to bring the best healthcare to people with Medicaid benefits. They are building tools and designing an approach to enable care to reach patients who can benefit most. The company values teamwork, collaboration, and innovation, and is looking for an Implementation Associate to help launch new markets and expand existing ones.

Manager, Solutions Engineering

Company: Procore Technologies

Location: USA

Posted Nov 23, 2024

Procore is looking for a Manager Solutions Engineering to join their Sales team. The role involves overseeing a team of Solutions Engineers, providing mentorship and coaching, and supporting the sales organization. The company offers competitive compensation and benefits, and is committed to diversity and inclusion.

Webflow Developer

Company: Eppo

Location: USA

Posted Nov 23, 2024

Eppo is building a future of experimentation, allowing companies to have an entrepreneurial customer-oriented culture. They are seeking a Webflow developer to own their website, with benefits such as competitive salary, equity, and unlimited PTO.

Senior Product Manager II, Data & Insights

Company: ActBlue

Location: USA

Posted Nov 23, 2024

ActBlue is a nonprofit organization that builds technology and infrastructure for Democratic campaigns and progressive causes. They are looking for a Senior Product Manager to shape and execute the product strategy for one of their product lines.

Customer Success Manager

Company: CertifID

Location: USA

Posted Nov 23, 2024

CertifID is a company that provides a secure platform for verifying identities and detecting fraud. They are seeking a Customer Success Manager to manage a portfolio of customers and ensure their success with the platform.

SRE Engineer

Company: Pango

Location: USA

Posted Nov 23, 2024

Pango Group is a cybersecurity company that helps customers monitor, manage, and protect their identities and personal information. They are seeking a Site Reliability Engineer to join their dynamic engineering team.

Product Manager

Company: ENS Labs

Location: USA

Posted Nov 23, 2024

Ethereum Name Service (ENS) is a decentralized naming system built on the Ethereum blockchain. It enables human-readable names to be linked to standard Ethereum addresses and other distributed systems. ENS Labs is driving the core development of the ENS protocol and is looking for a Product Manager to help drive the next phase of development.

Senior Business Analyst, AWS

Company: Bounteous

Location: USA

Posted Nov 23, 2024

Bounteous x Accolite is seeking a Contract Senior Business Analyst with AWS experience to join their growing team. The role involves developing data-driven insights and solutions for multiple business groups, and requires previous experience as a Business Analyst with AWS expertise.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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