Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Sales Executive - Payers

Company: Curai

Location: USA

Posted Nov 23, 2024

Curai Health is a startup that offers virtual urgent and primary care services powered by a world-class care team and cutting-edge AI. They are looking for a Sales Executive to join their Growth team and drive growth in the payer market.

Senior Billing Accountant

Company: Olo

Location: USA

Posted Nov 23, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are looking for a Senior Billing Accountant to join their team, with responsibilities including billing operations, process improvement, and compliance. The company offers a range of benefits and is remote-friendly.

Azure Virtual Desktop Support Engineer I

Company: Pax8

Location: USA

Posted Nov 23, 2024

The job description is for an Azure Virtual Desktop Support Engineer who will provide technical support for Microsoft Azure services and other leading cloud solutions. The role involves responding to technical inquiries, educating partners on supported technologies, and collaborating with sales teams to provide a seamless support experience.

Senior Sales Operations Specialist

Company: Oyster

Location: USA

Posted Nov 23, 2024

The job posting is seeking a Senior Sales Operations Specialist to join the Sales Operations team. The role requires experience in process improvements, sales analytics, and CRM optimization. The team is expanding and is looking for a strategic and process-driven individual to optimize sales and post-sales processes.

Customer Support Team Lead

Company: Clipboard Health

Location: USA

Posted Nov 23, 2024

The role of a Customer Support Team Leader involves coaching and training team members, maintaining high standards, and ensuring customer satisfaction. The job requires strong communication skills, problem-solving, and the ability to manage under pressure.

Director of Implementation

Company: Cloudbeds

Location: USA

Posted Nov 23, 2024

The job posting is seeking an operational force of nature to lead the onboarding process, develop strategic programs, and ensure seamless implementations and ecstatic customers. The ideal candidate should have experience in onboarding, SAAS, and team management, with excellent communication and analytical skills.

Presales Engineer

Company: Abbyy

Location: USA

Posted Nov 23, 2024

ABBYY is a company that values diversity, flexibility, and innovation. They offer a range of benefits, including remote work options, flexible hours, and a culture of giving. The company is committed to respect, transparency, and simplicity, and has a strong focus on customer satisfaction.

Manager - Software Engineering (SlideShare Core Team, Full-stack)

Company: Scribd

Location: USA

Posted Nov 23, 2024

Scribd is a technology company focused on the written and spoken word, with a mission to spark human curiosity. The company is looking for an Engineering Manager to lead a talented team and help shape the technical strategy of SlideShare.

Event Marketing Contractor

Company: Quantum Metric

Location: USA

Posted Nov 23, 2024

Quantum Metric is a company that values diversity, inclusivity, and employee empowerment. They offer a range of benefits, including coaching and training programs, and prioritize building strong relationships with their customers.

BizOps & Strategy

Company: Vercel

Location: USA

Posted Nov 23, 2024

Vercel is looking for a new member to join their BizOps and Strategy team. The team drives critical initiatives and supports the company's goal of building a culture of excellence. The role involves developing performance metrics, driving strategic decisions, and leading complex projects.

Senior FP&A Manager - GTM

Company: Weights & Biases

Location: USA

Posted Nov 23, 2024

The job posting is for a Sr Manager position at Weights amp Biases, a Series C company with $250M in funding. The role involves financial planning, analysis, and forecasting, as well as team leadership and development. The company is committed to providing competitive salary and benefits packages.

Account Manager, Emerging Business - Technology

Company: Woodruff Sawyer

Location: USA

Posted Nov 23, 2024

Woodruff Sawyer is an industry leader in insurance brokerage, offering a hybrid workplace and competitive benefits. The company seeks a collaborative Account Manager to handle placement, renewal, and service of new and existing business.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

Related Pages