Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Associate Project Manager

Company: Appen

Location: USA

Posted Nov 21, 2024

Appen is a company that provides high-quality data solutions for AI, with a strong focus on large language models and deep learning. They aim to empower businesses to harness the full potential of artificial intelligence while upholding ethical principles and creating AI for good.

Growth Marketing Lead

Company: Warp

Location: USA

Posted Nov 21, 2024

Warp is looking for a Growth Marketing Lead to lead paid marketing, lifecycle marketing, and partnerships. The role requires an entrepreneurial mindset and self-directed style. The company offers competitive base salary and meaningful equity.

Senior Software Engineer, Orbits R&D

Company: Planet

Location: USA

Posted Nov 21, 2024

The job posting is for a Senior Software Engineer position at Planet, a company that specializes in Earth Observation satellites. The role involves working on a small team to design and architect software solutions for managing Flight Dynamics and Mission Planning needs for the company's diverse fleets of satellites.

Senior Engineering Manager, Platform

Company: Grow Therapy

Location: USA

Posted Nov 21, 2024

The job posting is for a Senior Engineering Manager position at Grow Therapy, responsible for leading a team of engineers to drive architecture forward, ensuring reliability, efficiency, and adaptability. The role requires strong experience in software engineering and team leadership, with a salary range of $218,000 to $285,000.

Machine Learning Engineer

Company: Citizen

Location: USA

Posted Nov 21, 2024

Citizen is a public safety app that provides 911 alerts and live stories to help people stay safe. The app has notified people to evacuate burning buildings, deterred school buses from nearby terrorist attacks, and led to the rescue of kidnapped children and missing people. Citizen is backed by 8VC, Founders Fund, Goodwater Capital, and Greycroft, and has raised $100M+ in VC funding.

Partner Support Representative

Company: Taskrabbit

Location: USA

Posted Nov 21, 2024

The job posting is seeking a Partner Support Representative to handle partner queries, provide assistance to users, and maintain high standards of service. The ideal candidate has a minimum of 2 years of customer service experience and should be tech-savvy, adaptable, and passionate about delivering exceptional service.

Senior Financial Analyst

Company: Wikimedia Foundation

Location: USA

Posted Nov 21, 2024

The Wikimedia Foundation is a nonprofit organization that operates Wikipedia, one of the most popular websites in the world. They are looking for a Senior Financial Analyst to join their Financial Planning and Analysis team. The role involves developing a comprehensive understanding of revenue channels and grants programs, providing analytical insight into financial data, and supporting the foundation's goal of becoming a model for financial planning and reporting across the Wikimedia Movement.

Senior Customer Insight Analyst

Company: Prizepicks

Location: USA

Posted Nov 21, 2024

PrizePicks is a fast-growing sports company looking for a skilled Analyst to join their Customer Insights team. The role involves working with large datasets to analyze customer behavior, consumer trends, and market factors to inform long-term strategy. The company offers a competitive compensation package, flexible PTO, and opportunities for growth and career development.

Developer Success Engineering Manager

Company: WorkOS

Location: USA

Posted Nov 21, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. The company is well-funded and has a fast-growing customer base. The role of the Developer Success Engineering team is critical to the customer experience, and the manager will help drive an amazing developer experience.

Senior QA Automation Engineer

Company: Carewell

Location: USA

Posted Nov 21, 2024

Carewell is a category-defining business that is dedicated to providing the most trusted and reputable retail source for caregiving products. They are looking for a Sr QA Automation Engineer to lead their quality assurance efforts and contribute to creating impactful solutions for caregivers and their unique challenges.

Product Manager

Company: Figma

Location: USA

Posted Nov 21, 2024

Figma is hiring product managers who are collaborative, self-starters, and thrive on solving hard problems. The role involves identifying opportunities, conducting market research, and driving execution of product strategy. The company values growth and encourages learning and development.

Technical Manager, Site Reliability Engineering

Company: Coalfire

Location: USA

Posted Nov 21, 2024

Coalfire is a company that aims to make the world a safer place by solving clients' hardest cybersecurity challenges. They work at the cutting edge of technology to advise, assess, automate, and help companies navigate the ever-changing cybersecurity landscape.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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