Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Business Analyst / Project Manager

Company: CloudHire

Location: USA

Posted Nov 19, 2024

CloudHire is seeking a Business Analyst/Project Manager to manage projects, oversee technology projects, and work with a team to deliver high-value results. The ideal candidate is a clear communicator with problem-solving skills, enthusiasm for technology, and a passion for continuous learning.

Product Manager

Company: ForceMetrics

Location: USA

Posted Nov 18, 2024

ForceMetrics is seeking a self-starting Product Manager to join their team in building products that make a difference. The company is committed to transforming data for social change and empowering responders to make better decisions.

Talent Acquisition Manager

Company: xoangels

Location: USA

Posted Nov 19, 2024

XO Angels is an influencer management agency looking for an Acquisition Manager to oversee client acquisition. The role involves setting and qualifying potential clients, managing communication, and leading a team of Virtual Assistants. The company offers flexible remote work, comprehensive training, and opportunities for advancement.

Teladoc Customer Service Representatives

Company: NexRep

Location: USA

Posted Nov 19, 2024

The job posting is for a customer service representative to work from home, providing services for a telemedicine provider. The job requires strong attention to detail, excellent communication skills, and the ability to work independently. The company offers flexible scheduling, competitive pay, and benefits such as one-on-one mentorship and free certification.

Payroll Specialist

Company: CIQ

Location: USA

Posted Nov 18, 2024

CIQ is a young company providing software infrastructure, aiming to become the next unicorn startup. They are looking for a Payroll Specialist to process accurate and timely payrolls, ensuring compliance with regulations. The company values passion, impact, and teamwork.

Staff Accountant

Company: Degreed

Location: USA

Posted Nov 18, 2024

Degreed is a premier upskilling platform that empowers individuals to connect their skills and ambitions with meaningful growth opportunities. The company values diversity, inclusion, growth mindset, and collaboration, and offers a range of benefits and wellness programs to support its employees.

Staff Augmentation Specialist

Company: thinkahead

Location: USA

Posted Nov 18, 2024

AHEAD is a company that values diversity and inclusion, and is committed to creating a culture of belonging. They prioritize creating a space where all perspectives and voices are represented, valued, and respected. The company also offers a range of benefits to its employees, including medical and dental insurance, 401k, and paid time off.

Director, Trust & Safety and Privacy Program Management

Company: Mozilla

Location: USA

Posted Nov 19, 2024

Mozilla Corporation is a nonprofit technology company that aims to make the internet better for people. They are seeking a Director to lead their Trust and Safety efforts and oversee a cross-functional team. The role requires a unique blend of technical expertise, strategic leadership, and a deep understanding of Trust and Safety and privacy challenges.

Customer Assurance Manager

Company: Optimaldynamics

Location: USA

Posted Nov 19, 2024

Optimal Dynamics is a high-growth company that aims to automate and optimize the logistics industry through advanced analytics. They are looking for a Success Assurance Manager to ensure customer success and drive product adoption.

Customer Support Representatives - Automated Health Systems

Company: NexRep

Location: USA

Posted Nov 19, 2024

The job posting is for a Customer Support Representative to work from home, providing services to Automated Health Systems. The job requires excellent communication skills, patience, and empathy. The company offers flexible scheduling, competitive pay, and benefits.

Software Engineer, AI / Full Stack

Company: Squint.ai

Location: USA

Posted Nov 19, 2024

Squint is a Manufacturing Intelligence Platform that uses AI and AR to make every operator an expert. They are looking for Software Engineers to build the platform, focusing on AI-powered full-stack projects. The company is committed to creating a diverse and inclusive workplace.

Vice President of Account Management

Company: Garner Health

Location: USA

Posted Nov 19, 2024

Garners mission is to transform the healthcare economy by delivering high-quality and affordable care. The company is looking for a VP of Account Management to oversee a team of account managers and ensure the success and retention of clients.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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