Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Technician I

Company: Abbott Laboratories

Location: USA

Posted Nov 18, 2024

Abbott is a global healthcare leader that helps people live more fully at all stages of life. The company offers a range of benefits, including career development, free medical coverage, and a retirement savings plan. The Remote Care Technician I position provides technical and applications support for Division capital equipment systems to customers and Division staff.

Data Governance Lead

Company: NTT DATA

Location: USA

Posted Nov 18, 2024

NTT DATA Services is seeking a Remote Data Governance Lead to join their team in Plano, Texas. The role involves defining and implementing data governance programs, working with data governance tools and platforms, and providing guidance and training to clients.

Speech Language Pathologist School

Company: Epic Special Education Staffing

Location: USA

Posted Nov 18, 2024

Epic Special Education Staffing is offering a $2000 signon bonus for a limited time for School Speech Language Pathologist. The company provides a world of opportunities for therapists to leverage their abilities and make an impact on special education.

Senior Mulesoft Developer

Company: NTT DATA

Location: USA

Posted Nov 18, 2024

NTT DATA is a global innovator of business and technology services, seeking a Senior Mulesoft Developer to join their team in Toronto. The job involves leading implementation projects, providing technical leadership, and designing technology solutions.

Primary Therapist

Company: Monte Nido & Affiliates, LLC

Location: USA

Posted Nov 18, 2024

The Monte Nido Virtual Day Treatment Program is seeking a Primary Therapist to join their multidisciplinary treatment team. The program provides partial hospitalization and intensive outpatient programming for adults with eating disorders, and offers a competitive compensation package and comprehensive benefits.

Provider Network Account Executive II

Company: AmeriHealth Caritas

Location: USA

Posted Nov 18, 2024

AmeriHealth Caritas is seeking talented individuals to join their team as Account Executive II. The role involves building relationships with providers, managing provider networks, and resolving issues. The company offers a comprehensive benefits package and a mission-driven organization with over 30 years of experience.

Senior Analyst

Company: Toast

Location: USA

Posted Nov 18, 2024

The text describes Toast's commitment to creating an accessible and inclusive hiring process, and the job requirements for a Senior Analyst position. The company is seeking a candidate with experience in Business Intelligence, Data Analytics, or Strategic Finance, and a track record of delivering results. The role involves developing advanced financial models, collaborating with business partners, and communicating insights to senior leadership.

Sr AWS Architect

Company: CGI Group, Inc.

Location: USA

Posted Nov 18, 2024

The job posting is for an AWS Cloud Solution Architect position at CGI Federal, requiring 15 years of experience with AWS Cloud AWS, Certifications, and strong communication skills. The job involves designing and implementing cloud-based solutions, collaborating with clients, and supporting AWS deployments. The company offers competitive compensation, comprehensive insurance options, and a positive work environment.

Senior Oracle SOA Developer

Company: Acentra Health

Location: USA

Posted Nov 18, 2024

Acentra Health is a company that empowers better health outcomes through technology services and clinical expertise. They are a team of experienced leaders, clinicians, and technologists who come together to redefine expectations for the healthcare industry. They offer a range of benefits and a competitive compensation package.

Customer Service Risk Teammate

Company: eBay

Location: USA

Posted Nov 18, 2024

eBay is a global ecommerce leader that empowers millions of buyers and sellers. The company is committed to pushing boundaries and leaving its mark on the future of ecommerce. The role of Customer Experience Risk Teammate is a career path offering diverse opportunities, providing exceptional service to customers and promoting high seller standards.

Epic Resolute Professional Billing Training Analyst

Company: SSM Health

Location: USA

Posted Nov 18, 2024

The job is seeking an instructional designer/trainer with experience in Epic training and adult education to create engaging blended learning solutions. The job involves facilitating technical training, designing training materials, and collaborating with operational stakeholders.

Technical Project Manager

Company: CardFlight

Location: USA

Posted Nov 18, 2024

CardFlight is looking for a Technical Project Manager to join their location-neutral team. The role involves owning various aspects of CardFlight initiatives, collaborating with stakeholders, and driving project delivery. The company offers a competitive salary, benefits, and a positive work environment.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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