Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Sr. FP&A Analyst (R&D, G&A, Corporate)

Company: Newsela

Location: USA

Posted Oct 28, 2024

The role involves managing forecasting models, performing analysis, and providing reporting and analysis to support the business. The role requires experience in FPampA, budgeting, consolidation, performance reporting, and financial analysis, as well as advanced skills in Excel and experience using financial systems.

Mobile Engineer Intern 2025

Company: Pinterest

Location: USA

Posted Oct 28, 2024

The internship program at Pinterest is looking for students with a strong foundation in computer science to work on real projects and contribute to the company's growth. The position requires current enrollment in a school or education program and a Bachelor's degree in Computer Science or a related field by June 2026.

Senior Regional Marketing Manager

Company: Deputy

Location: USA

Posted Oct 28, 2024

Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. They are searching for a Senior Regional Marketing Manager to fill a key role in their marketing organization.

Senior Backend Engineer - Customer Engineering

Company: Level AI

Location: USA

Posted Oct 28, 2024

Level AI is a Series C startup that revolutionizes customer engagement by transforming contact centers into strategic assets. The company empowers organizations to enhance customer experience and drive growth with its AInative platform, which leverages advanced technologies such as Large Language Models.

Director of Conversation Design

Company: Cresta

Location: USA

Posted Oct 28, 2024

Cresta is a company that aims to revolutionize the contact center industry by combining AI and human intelligence. They have a world-class team of experts and have been recognized as one of the top private AI companies in the world. The company is seeking a Director of AI Delivery and Conversation Design to lead their professional services team.

Principal Engineer - Growth Engineering

Company: hims & hers

Location: USA

Posted Oct 28, 2024

Hims and Hers is seeking a Principal Engineer to lead complex engineering projects, mentor talent, and collaborate with cross-functional teams to deliver high-impact solutions. The role requires expertise in frontend development, modern architecture, and design strategies, as well as exceptional problem-solving and communication skills.

Technical Recruiter

Company: Inworld AI

Location: USA

Posted Oct 28, 2024

The job posting is looking for a Technical Recruiter Contractor to fuel the company's growth with extraordinary talent. The role involves owning the full-cycle recruiting process, working closely with hiring managers, and establishing strong relationships with passive and active talent. The company is offering a competitive contract rate of $50-$70 per hour.

Staff Engineer - Growth Engineering

Company: hims & hers

Location: USA

Posted Oct 28, 2024

The job posting is for a Staff Engineer position at Hims and Hers, where the candidate will be responsible for designing and implementing scalable and high-performance solutions. The role involves collaborating with cross-functional teams, providing technical guidance, and participating in product discovery sessions.

Manager - User Experience Research

Company: Wikimedia Foundation

Location: USA

Posted Oct 28, 2024

The Wikimedia Foundation is hiring a UX Research Manager to lead and support a team of design researchers and a program manager. The role involves overseeing research that informs product and technology developments across multiple languages. The ideal candidate has experience in UX research, team management, and communication.

Senior Infrastructure Engineer

Company: Osmind

Location: USA

Posted Oct 28, 2024

Osmind is a platform for clinicians and researchers advancing new lifesaving mental health treatments. They are looking for a DevOps and Infrastructure engineer to support their infrastructure management, deployment, and monitoring.

Software Engineering Intern 2025

Company: Pinterest

Location: USA

Posted Oct 28, 2024

The job posting is for a remote position at Pinterest, requiring a Bachelor's degree in Computer Science or a related field. The role involves taking ownership of tasks, collaborating with the team, and contributing to real projects. The company offers a base salary range of $7500 to $10000 monthly and provides benefits.

Reals Manager

Company: Vercel

Location: USA

Posted Oct 28, 2024

Vercel is looking for a Renewals Manager to join their team. The role requires a blend of technical understanding, customer relationship management, and strategic thinking to ensure high retention rates and a seamless renewal experience for customers.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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