Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Enterprise Support Specialist - Development

Company: Restaurant365

Location: USA

Posted Oct 20, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. The company is focused on empowering team members and providing top-notch results. The Enterprise Support Specialist Development role is crucial in providing advanced technical support to Enterprise customers.

VP Sales - Commercial

Company: Yubico

Location: USA

Posted Oct 20, 2024

Yubico is a company that specializes in security keys and has a mission to make the internet more secure for everyone. They offer a range of products and services, including the YubiKey, which is a hardware-based authentication token. Yubico has a strong company culture and values diversity and inclusion. They also offer a range of benefits to their employees, including health coverage, retirement plan, wellness reimbursement, learning and development opportunities, and time off.

NetSec Engineer III

Company: Rackspace

Location: USA

Posted Oct 20, 2024

The job summary describes a Network Security Engineer role at Rackspace Technology, requiring technical support, troubleshooting, and maintenance of cloud infrastructure. The role involves working with customers, partners, and internal teams to resolve complex issues and provide fanatical experiences.

Senior UX Researcher

Company: G-P

Location: USA

Posted Oct 20, 2024

The company GP is seeking a Senior UX Researcher to help shape understanding of their users' needs and behaviors. The role involves conducting and exploring user research, defining and executing impactful research, and presenting findings to stakeholders.

Senior Product Operations Manager

Company: Webflow

Location: USA

Posted Oct 20, 2024

Webflow is looking for a Senior Product Operations Manager to build the connective tissue between their Engineering, Product Design, and customer-facing teams. The role involves optimizing operational workflows, collaborating with teams, and driving tool and resource optimization. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Program Manager

Company: Splice

Location: USA

Posted Oct 20, 2024

The job is seeking a Program Manager to oversee the planning, execution, and delivery of a product. The role requires a self-starter with strong communication and problem-solving skills, and experience in project management within a product organization.

Project Manager - Global Delivery

Company: Appen

Location: USA

Posted Oct 20, 2024

Appen is a leader in AI enablement, leveraging a global crowd of skilled contractors to collect and label data. The company is committed to creating an inclusive workplace and is a trusted partner to leaders in technology, automotive, finance, retail, healthcare, and government.

Engineering Manager

Company: Bluesight

Location: USA

Posted Oct 20, 2024

Bluesight is a healthcare information technology company that creates medication intelligence solutions to increase efficiency, safety, and visibility for health systems and pharmaceutical manufacturers. They are looking for an Engineering Manager to lead a cross-functional team to develop a new drug compliance product.

Platform Manager - Digital Intelligence Platform

Company: Airbnb

Location: USA

Posted Oct 20, 2024

Airbnb is looking for a Platform Manager Digital Intelligence Platform to lead machine learning modeling training and evaluation efforts. The role involves strategizing deploying and scaling AI in areas to transform the CS organization. The ideal candidate will have 8+ years of product management experience and a data-driven mentality.

Data Integration Specialist

Company: Enterra Solutions

Location: USA

Posted Oct 20, 2024

The Data Integration Specialist role involves working closely with clients to onboard their data onto Enterra solutions, providing data support, validation, and analysis to deliver unique business solutions. The role requires strong communication skills, problem-solving abilities, and proficiency in data technologies.

Senior Product Manager - Search Relevance

Company: Reddit

Location: USA

Posted Oct 20, 2024

The job posting is for a senior role in the consumer product team at Reddit, responsible for defining and transforming the search experience. The ideal candidate has a deep analytical understanding of search and ML, and can draw from experience in managing large products at scale.

Senior/Principal Product Manager

Company: Quantum Metric

Location: USA

Posted Oct 20, 2024

Quantum Metric is a company that values diversity, inclusivity, and customer-centricity. They offer a range of benefits and perks, including flexible work environments, professional development opportunities, and a collaborative culture.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

Related Pages