Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Modeling and Simulation Scientist

Company: Juul Labs

Location: USA

Posted Oct 20, 2024

Juul Labs is a company that aims to eliminate combustible cigarettes by hiring talented engineers, scientists, and designers. They are looking for a Modeling and Simulation Scientist to work on population health impact modeling and simulation. The role involves working with ambiguous questions, varied data sets, and applying scientific and analytical methods to inform business decisions.

Data Scientist, Research Data Insights

Company: Digital Science

Location: USA

Posted Oct 20, 2024

Digital Science is a pioneering technology company that is advancing the research ecosystem. They are looking for a Data Scientist to join their team and support global customers through the development of new analytic approaches and capabilities.

Strategic Account Executive, Growth

Company: Stack Exchange

Location: USA

Posted Oct 20, 2024

Stack Overflow is seeking a talented sales hunter to find and close new business across key Strategic accounts. The ideal candidate has 5+ years of SaaS sales experience, a consultative relationship-driven sales philosophy, and a passion for the Stack Overflow story.

Operations Manager

Company: Flock Safety

Location: USA

Posted Oct 20, 2024

Flock Safety is a technology solution that aims to eliminate crime and keep communities safe. The company is seeking an Operations Manager to own the acceleration of growth and quality for a designated set of markets.

Director, BI Analytics Engineering & Data Governance

Company: Smartsheet

Location: USA

Posted Oct 20, 2024

Smartsheet is a tech company looking for an experienced leader to manage large programs and drive data democratization. The ideal candidate will have experience in data analytics, data ingestion, and people leadership.

Analytics Engineer

Company: Truebill

Location: USA

Posted Oct 20, 2024

Rocket Money is a company that offers financial services and is looking for an Analytics Engineer to join their team. The role involves working with data to help deliver product features and enable product analytics. The company offers a range of benefits, including competitive pay, unlimited PTO, and a salary range of $130,000 to $150,000.

Technical Account Team Manager

Company: Cyara

Location: USA

Posted Oct 20, 2024

Cyara is a leading Automated CX Assurance Platform provider that helps brands deliver better CX with less effort, cost, and risk. The company values diversity, equity, and inclusion and has a strong commitment to customer success.

Senior Product Marketing Manager

Company: Automox

Location: USA

Posted Oct 20, 2024

Automox is seeking a product marketing manager to work with customers, sales, product management, and other stakeholders to develop compelling messaging and launch products. The company values a one-team mentality, collaboration, and ownership.

Senior Product Design Manager

Company: Renew Home

Location: USA

Posted Oct 20, 2024

Renew Home is looking for a Senior Product Designer Manager to lead their growing Product Design team. The ideal candidate has 3+ years of people management experience, 6+ years of Product Design experience, and a proven track record of collaborating with cross-functional teams to deliver results.

Fractional Data Analyst and Business Intelligence Manager

Company: Jasper

Location: USA

Posted Oct 20, 2024

Jasper Health is a digital coaching and navigation experience that improves the lives of individuals affected by cancer and their caregivers. They are looking for a Fractional Data Analyst and Business Intelligence Manager to support their team.

Senior Product Quality Engineer

Company: Ironcladhq

Location: USA

Posted Oct 20, 2024

Ironclad is a contract lifecycle management platform that helps companies manage contracts efficiently and effectively. The company has received recognition for its innovative approach and has been backed by leading investors. As a Product Quality Engineer, you will work on a cross-functional team to identify business needs and create test plans to deliver a quality product.

Senior DEI Program Manager

Company: Seismic Software

Location: USA

Posted Oct 20, 2024

Seismic is a rapidly growing company that is committed to building an inclusive workplace and is looking for a Senior DEI Program Manager to partner on developing and managing the execution of their DEI strategy.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

Related Pages