Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Senior Director of Strategic FP&A

Company: Attentive

Location: USA

Posted Oct 17, 2024

Attentive is a company that is revolutionizing the way businesses connect with their customers through AI-driven marketing. They are seeking a Senior Director of Strategic FPampA to join their team and help shape the future of customer communication.

Quality Specialist

Company: Lightship

Location: USA

Posted Oct 17, 2024

Lightship is a virtual-first provider that is perfecting the way clinical trials get done. They are looking for a Quality Specialist to join their team, who will be responsible for managing their comprehensive quality management system, identifying and assessing training needs, and supporting internal audits and regulatory inspections.

Manager of Data Science & Analytics

Company: Kitcheck

Location: USA

Posted Oct 17, 2024

Bluesight is a high-growth healthcare information technology company that is looking for an Engineering leader to help redefine and grow their suite of healthcare data capabilities. The company is committed to improving medication management for healthcare providers and is seeking a data science leader to lead a team that provides intelligence to product teams and builds predictive models.

US Customer Success Manager

Company: Incisiongroupbv

Location: USA

Posted Oct 17, 2024

Incision is a company that provides a platform for surgical training and team performance. They are looking for a Customer Success Manager to support and manage their Academy customers. The role involves maintaining a clear overview of customers, implementing their product, and managing customer engagement and satisfaction.

Sales Training Specialist

Company: Noah Medical

Location: USA

Posted Oct 17, 2024

Noah Medical is a company that is building the future of medical robotics, and they are looking for talented and motivated team members to join their team. The company is committed to revolutionizing robotic surgery and is offering a competitive salary and benefits package.

Customer Success Project Manager

Company: Gohighlevel

Location: USA

Posted Oct 17, 2024

HighLevel is a cloud-based marketing and sales platform that empowers businesses to elevate their digital presence and drive growth. The company has a strong company culture and encourages a healthy work-life balance for its employees.

VP Finance Controller

Company: Airtm

Location: USA

Posted Oct 18, 2024

Airtm is a fintech company that aims to provide financial freedom to people in Latin America by giving them a globally connected dollar account. They are looking for an experienced VP Finance Controller to oversee all aspects of the accounting function and build and maintain financial controls.

Corporate Counsel and Legal Quality Assurance

Company: Mangolanguage

Location: USA

Posted Oct 17, 2024

Mango Languages is a company that aims to empower deeper human connections through language. They are looking for a senior legal professional to join their team and help with contract negotiation, risk mitigation, and growth.

Compensation Manager

Company: Sunnova

Location: USA

Posted Oct 17, 2024

Sunnova is an industry-leading adaptive energy services company seeking a Compensation Manager to support the development and administration of compensation programs. The ideal candidate will have a strong background in compensation management and be able to demonstrate meticulous attention to detail and accuracy.

Junior Android Engineer

Company: Fieldwire

Location: USA

Posted Oct 17, 2024

Fieldwire is a construction field management software that is looking for an Android Software Engineer to join their team. The company is obsessed with improving the way teams work together and is building a Field Management Platform dedicated to construction teams. The job requires experience with Android development, Kotlin, and a strong understanding of algorithms and data structures.

Director, Business Intelligence

Company: National Funding

Location: USA

Posted Oct 17, 2024

National Funding is seeking a Director of Business Intelligence to develop and execute a comprehensive business intelligence strategy. The ideal candidate has a strong background in enterprise analytics and reporting, with experience in building data infrastructure. The company offers a positive energetic passionate business casual environment with management committed to employee success.

Senior Product Designer - Marketplace Efficiencies

Company: Palmstreet

Location: USA

Posted Oct 17, 2024

Palmstreetapp is a live buying and selling platform for exotic plants, handicrafts, and more. They are looking for a Sr Product Designer to empower sellers' business growth through their web-based business portal and consumer-facing mobile app.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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