Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Speech Language Pathologist

Company: Epic Special Education Staffing

Location: USA

Posted Oct 17, 2024

Epic Special Education Staffing is offering a $2000 signon bonus for Speech Language Pathologists. The company provides a world of opportunities for therapists to make an impact on special education, with benefits including competitive compensation, medical and dental benefits, and continuing education reimbursement.

Principal Researcher, Effectiveness & Outcomes

Company: freedomcare

Location: USA

Posted Oct 17, 2024

FreedomCare is a healthcare company that innovates and revolutionizes home care delivery. They pride themselves on their values and are looking for a Director of Research and OutcomesEpidemiologyHealth to join their team.

Staff UX Designer

Company: Xometry

Location: USA

Posted Oct 17, 2024

Xometry is looking for a Staff UX Designer to join the User Experience team. The company values diversity, equity, inclusion, and belonging, and is committed to providing a positive workplace for all. The job requires a strong advocate for design thinking, with experience designing for web apps in marketplace companies.

Creative Marketing Designer

Company: People.ai

Location: USA

Posted Oct 17, 2024

Peopleai is a company that provides AI-powered foundational data platform to help customers unlock success and growth. They are looking for a Marketing Creative Designer to create a consistent visual identity for the company and support marketing efforts.

Growth Manager

Company: Idiq

Location: USA

Posted Oct 17, 2024

The company IDIQ is looking for talented individuals to join their team. They offer a positive work environment, generous benefits, and opportunities for growth. The job description is for a Growth Manager position, responsible for identifying and executing growth opportunities.

Senior IT Analyst - Revenue Cycle Report Developer

Company: Duke Health

Location: USA

Posted Oct 17, 2024

Duke Health is seeking a Sr IT Analyst to join their Patient Revenue Management Organization. The role involves developing and disseminating operational and financial reporting to support revenue cycle operations. The ideal candidate will have a strong background in business intelligence and data analysis.

Account Manager

Company: JMAC Lending

Location: USA

Posted Oct 17, 2024

JMAC Lending is a company that has been in business for over 25 years, providing innovative products and exceptional service to its clients. The company is committed to delivering competitive product pricing and has a team of talented professionals who are dedicated to helping their partners grow their business.

Director, Customer Education & Support

Company: Noredink

Location: USA

Posted Oct 17, 2024

NoRedInk is a company that helps students become better writers by providing a deeply engaging and adaptive curriculum. They are looking for a Director of Customer Education and Support to lead the strategic vision execution and continuous improvement of their professional learning and customer support functions.

Senior PBM Implementation Manager

Company: Rightway Healthcare

Location: USA

Posted Oct 17, 2024

The job description is for an Implementation Project Manager at Rightway, a healthcare technology company. The role requires exceptional organizational skills, attention to detail, and effective communication. The company values its employees and is committed to creating a positive work environment.

Strategic Customer Success Manager

Company: Lwolf

Location: USA

Posted Oct 17, 2024

The job description is for a Customer Success group responsible for acting as trusted advisors to customers. The role involves working on various activities such as collaborating on solutions, driving customer adoption, and identifying additional value creation opportunities.

FP&A Manager

Company: Webflow

Location: USA

Posted Oct 17, 2024

Webflow is looking for an experienced FPampA Manager to own the FPampA planning and reporting tool and support critical FPampA processes. The role requires strong understanding of accounting fundamentals and FPampA concepts, experience with data statistical tools and spreadsheets, and excellent communication skills.

Sr. Full Stack Engineer

Company: Authentica Solutions

Location: USA

Posted Oct 17, 2024

Authentica Solutions is a leading EdTech organization that aims to reimagine the education sector by providing innovative solutions. They are seeking a skilled Data Engineer to play a pivotal role in advancing their Education Intelligence Platform.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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