Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

IT Support Specialist

Company: Roadie

Location: USA

Posted Oct 15, 2024

Roadie is a logistics management and crowdsourced delivery platform that offers fast, flexible, and asset-light logistics solutions for last-mile delivery. The company is looking for an IT Support Specialist to support its employees with technology and application needs.

VP - Product Engineering

Company: MyFitnessPal

Location: USA

Posted Oct 15, 2024

MyFitnessPal is looking for exceptional leaders to help further their mission to improve the health of every body through better food choices. The company provides tools and resources to reach weight management goals and is looking for a VP Engineering to lead a large multidisciplinary software development team.

Senior Product Manager - Payments

Company: Zepz

Location: USA

Posted Oct 15, 2024

The job posting is for a Senior Product amp Partnerships Manager at Zepz, responsible for leading the strategy and execution for customer funding solutions. The role requires experience in product management within fintech or payments, and a natural ability to build rapport and collaborate with senior stakeholders.

DevSecOps Engineer

Company: Roadie

Location: USA

Posted Oct 15, 2024

Roadie is a logistics management and crowdsourced delivery platform that offers fast, flexible, and asset-light logistics solutions for last-mile delivery. The company is looking for a DevSecOps Engineer to support and implement secure SDLC, integrate security practices into the CICD pipeline, and ensure compliance with industry standards.

Data Labeler

Company: Incode Technologies

Location: USA

Posted Oct 15, 2024

Incode is seeking a dedicated Data Labeler to support datadriven projects by accurately categorizing and annotating data. The role offers a unique opportunity to contribute to cuttingedge technology development and be part of international growth.

Senior Enterprise Sales Account Executive (New Logo Sales)

Company: Emburse

Location: USA

Posted Oct 15, 2024

Emburse is a company that helps organizations manage corporate expenses and invoices by automating manual tasks and saving time. They are looking for Senior Account Executives to focus on finding and closing deals with companies over 4000 employees in size. The job requires a strong understanding of the territory, competitive offerings, and marketplace, as well as the ability to articulate the company's service benefits and processes to potential clients.

Social Media Editor

Company: Fragment Media Group

Location: USA

Posted Oct 15, 2024

The Daily Dot is seeking an experienced social media editor to create engaging content across various platforms. The ideal candidate has a strong understanding of internet communities, social media management tools, and content creation. The role requires experience in creating static and video content, managing multiple social media accounts, and adapting to new platforms and goals quickly.

Senior Frontend Engineer - DataViz

Company: Grafana Labs

Location: USA

Posted Oct 15, 2024

Grafana is looking for a frontend developer to join their DataViz squad. The team is responsible for visualizing data in Grafana and is looking for someone with experience in data transformation and visualization. The company values autonomy, collaboration, and respect, and offers a competitive compensation package.

Director - Supply Chain & Operations

Company: brightwheel

Location: USA

Posted Oct 15, 2024

Brightwheel is a technology brand in early education, committed to providing high-quality education to every child. The company is looking for a Director of Supply Chain and Operations to lead the teams responsible for procuring supplies, creating products, and fulfillment.

Director - Mid Market Sales

Company: Vercel

Location: USA

Posted Oct 15, 2024

Vercel is a fast-growing organization that provides a frontend cloud platform for building and scaling web applications. The company is looking for a sales leader to join their team, who will be responsible for driving revenue growth and evangelizing their platform to customers.

Sr. Specialist - Clinical Literature Monitoring Consultant

Company: ClinChoice

Location: USA

Posted Oct 15, 2024

ClinChoice is a global full-service CRO searching for a Sr Specialist Clinical Literature Monitoring Consultant to join one of their clients. The role involves providing pertinent information on company products and interests from biomedical literature, and requires candidates with a strong focus on quality, professional development, and a supportive culture.

Sr Java Developer

Company: Railroad19

Location: USA

Posted Oct 15, 2024

Railroad19 is a company that values its employees and offers a competitive compensation package, including comprehensive benefits, paid vacation, and a work-life balance. The company is looking for senior software engineers with experience in Java, Spring Boot, and Kubernetes to join its distributed team.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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