Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Senior Accountant

Company: Oddball

Location: USA

Posted Oct 07, 2024

Oddball is hiring a Senior Accountant to join their team. The job requires a detail-oriented individual with extensive experience in accounting principles, financial analysis, and regulatory compliance. The company offers a competitive salary range of $100,000 to $150,000.

Account Executive - Strategic Customer Growth

Company: Restaurant365

Location: USA

Posted Oct 07, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. The company is focused on empowering team members and constantly improving to be the best in class. The job posting is for an Account Executive Strategic Customer Growth, responsible for upselling and cross-selling the R365 product suite to national brands and franchisees.

Senior People Business Partner - Sales

Company: Restaurant365

Location: USA

Posted Oct 07, 2024

The job posting is for a Senior People Business Partner to work with the Sales organization at Restaurant365. The role requires a strategic and operational partner to develop effective sales teams, provide coaching and counsel, and build relationships with leaders and individual contributors. The ideal candidate has 10+ years of experience in HR, a strong business acumen, and excellent communication skills.

Senior Tax Accountant

Company: Plaid

Location: USA

Posted Oct 07, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create financial products. They work with thousands of companies to make it easy for people to connect their financial accounts to apps and services. The company is seeking a tax team member with a strong accounting background to manage tax matters and optimize tax strategies.

Customer Marketing Associate

Company: brightwheel

Location: USA

Posted Oct 07, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. The company is seeking a Customer Marketing Associate to join its marketing team and drive customer awareness and retention.

NetSuite Project Manager/NetSuite Senior Project Manager

Company: BPM LLP

Location: USA

Posted Oct 07, 2024

Caravel BPM Technology Solutions is a company that values people and has a shared entrepreneurial spirit. They offer a total rewards package, wellbeing resources, and professional development opportunities. The ideal candidate will have strong client-facing skills, ability to lead and direct others, and experience in project management.

Manager - Paid Marketing

Company: Figma

Location: USA

Posted Oct 07, 2024

Figma is seeking a Manager Paid Marketing to lead a team of media experts in driving user acquisition, brand awareness, and global growth. The role requires experience in B2B SaaS growth and marketing, leading in-house teams, and managing large-scale paid media campaigns.

Medical Coding Auditor

Company: Oscar

Location: USA

Posted Oct 07, 2024

Oscar Health is hiring a Medical Coding Auditor SIU to join their team. The role involves assessing trends and patterns in FWA across the healthcare industry, auditing claims, and reducing fraud, waste, and abuse. The company offers a blended work culture, remote work options, and competitive pay and benefits.

Senior Software Engineer - Front End (Platform)

Company: Formstack

Location: USA

Posted Oct 07, 2024

The job description is looking for a Senior Frontend Engineer with experience in developing web-based applications, advanced development with JavaScript, and experience with modern clientside web frameworks such as React, Vue, or Angular. The ideal candidate should have a passion for problem-solving, motivation to continuously learn, and ability to make a meaningful impact on products and teams.

Payroll Specialist

Company: Upwork

Location: USA

Posted Oct 07, 2024

Upwork is seeking a detail-oriented and experienced Payroll Specialist to work on their powerful trust-driven platform. The ideal candidate will have comprehensive end-to-end payroll process knowledge and proficiency in payroll audits and complex tax situations.

Senior Product Manager

Company: Array

Location: USA

Posted Oct 07, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Enablement Program Manager

Company: Pax8

Location: USA

Posted Oct 07, 2024

The Enablement Programs Manager is a strategic thinker who drives program execution and supports fast-paced teams. They are a business partner for sales teams and have a deep understanding of sales methodology. The role involves designing and executing enablement programs, providing coaching and mentorship, and participating in key revenue initiatives.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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