Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Sr. Data Scientist - Product Analytics

Company: Smartsheet

Location: USA

Posted Oct 04, 2024

Smartsheet is a tech company looking for a Senior Data Scientist to drive analytics and make a meaningful impact. The role involves leveraging data analytics and machine learning techniques to inform product development and drive key performance metrics.

Regional Marketing Manager, Women's Health

Company: Natera

Location: USA

Posted Oct 04, 2024

The job posting is for a Regional Marketing Manager position at Natera, a global leader in cell-free DNA testing. The role involves developing and executing marketing tactics to increase awareness and adoption of Natera's genetic testing products with women's healthcare providers in their assigned region. The job requires a strong background in marketing, sales, and medical affairs, as well as excellent communication and project management skills.

Product Marketing Manager, Growth

Company: Figma

Location: USA

Posted Oct 04, 2024

Figma is looking for a fullstack Product Marketing Manager to support its growing portfolio of products. The role involves leading product launches, developing product messaging, managing beta programs, and driving engagement through educational content. The company values growth and encourages applicants to apply even if their experience doesn't perfectly align with the job description.

Federal Account Manager

Company: Immersive Labs

Location: USA

Posted Oct 04, 2024

Immersive Labs is looking for a Federal Account Manager to join their US team and focus on acquiring top accounts across the FederalDoD space. The company has a vision for cybersecurity that puts people at the center and has secured over $180 million in funding.

Attorney

Company: Tempositions, Inc.

Location: USA

Posted Oct 04, 2024

The job posting is seeking contract attorneys with litigation experience to work remotely on a 1-year assignment. The responsibilities include preparing and trying complex cases, providing training, and negotiating settlements.

Manager, Institutional Funding and Partnerships

Company: OxfamAmerica

Location: USA

Posted Oct 05, 2024

The job description is for a Manager Institutional Funding and Partnership role at Oxfam America. The role involves overseeing a team of Development Officers, managing donor relationships, and driving fundraising efforts from US Foundations.

PV Project Manager

Company: Ergomed

Location: USA

Posted Oct 04, 2024

PrimeVigilance is a pharmacovigilance service provider that prioritizes diversity, equity, and inclusion. They offer training and career development opportunities, a friendly working environment, and the chance to work with colleagues worldwide. The company values quality, integrity, and collaboration, and is looking for candidates who share these values.

Staff Writer

Company: Pardon

Location: USA

Posted Oct 04, 2024

Nice News is looking for a staff writer to assist in the editorial efforts of their flagship news brand. The role involves writing daily news articles, curating positive news content, and working closely with the editorial team.

Lead, People Solutions

Company: Gemini

Location: USA

Posted Oct 04, 2024

Gemini is a global crypto and Web3 platform that offers a wide range of crypto products and services. The company is looking for a Lead People Solutions to provide senior-level support within HR and People Operations.

Field & Demand Marketing Manager

Company: Ping Identity

Location: USA

Posted Oct 04, 2024

Ping Identity is a company that values digital freedom, respect, and diversity. They provide a flexible and collaborative work environment, and offer competitive benefits and perks. The company is committed to building an inclusive and diverse environment where every individual can bring their unique contributions.

Project Manager, MAX Service Delivery

Company: SecurityScorecard

Location: USA

Posted Oct 05, 2024

SecurityScorecard is a global leader in cybersecurity ratings, with a strong culture and a commitment to employee engagement. The company is seeking a dynamic Project Manager to join its customer organization.

BI Analyst

Company: Cherre

Location: USA

Posted Oct 05, 2024

Cherre is seeking a dynamic BI Analyst to join their team and support the delivery of their cutting-edge frontend product suite to clients. The company leverages Power BI to empower clients with insights and analytics derived from complex datasets.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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