Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Executive Assistant to the CEO

Company: Cobalt

Location: USA

Posted Sep 30, 2024

Cobalt is a growing tech company that is looking for an exceptional executive assistant to support their CEO. The role involves providing administrative support, managing the CEO's schedule, and coordinating events. The company offers a competitive compensation package, comprehensive benefits, and opportunities for professional development.

Licensed Insurance Agent

Company: Concentrix

Location: USA

Posted Sep 30, 2024

The job posting is for a Licensed Insurance Agent position at Concentrix, a global organization that values diversity, inclusivity, and customer experience. The role involves working from home, providing customer service, and resolving routine problems. The company offers a range of benefits, including paid training, performance-based incentives, and a comprehensive employee assistance program.

Senior Solutions Engineer

Company: Grafana Labs

Location: USA

Posted Sep 30, 2024

The Solutions Engineering team enables Grafana Labs' growth by educating customers and sharing technical expertise. A Solutions Engineer is responsible for technical engagement, product presentations, and communication with customers and internal teams.

Account Executive, Vendor Enrollment

Company: Restaurant365

Location: USA

Posted Sep 30, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Vendor Enrollment Sales Representative to drive the adoption of their virtual card solutions among vendors and merchants.

OKTA Lead Security Engineer

Company: Solventum

Location: USA

Posted Sep 30, 2024

The job description is for a Lead Security Engineer position at Solventum, a new company that enables better, smarter, and safer healthcare. The role involves designing, supporting, and upgrading enterprise Identity and Access Management technologies. The company offers competitive pay, benefits, and programs to support employees' wellbeing.

Staff People Partner

Company: Databricks

Location: USA

Posted Sep 30, 2024

The job description is for a Field Engineering team role, requiring a strategic thought partner and consultant to work on organizational planning, performance management, and talent strategy. The role involves partnering with leadership, facilitating people programs, and driving change management.

Observability Architect

Company: Grafana Labs

Location: USA

Posted Sep 30, 2024

The job posting is for an Observability Architect role at Grafana, requiring a deep understanding of technology, excellent problem-solving skills, and ability to communicate effectively with technical and non-technical stakeholders. The role involves managing technical relationships, providing strategic consulting, and ensuring the successful implementation and optimization of Grafana's products.

Psychiatric Nurse Practitioner

Company: Thriveworks

Location: USA

Posted Sep 30, 2024

Thriveworks is a clinician-founded national private practice group seeking Psychiatric Mental Health Nurse Practitioners. The company offers a fully remote position with a competitive salary, benefits, and opportunities for professional development.

Technical Customer Service Advisor

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Sep 30, 2024

The job posting is for a Technical Customer Service Advisor role that allows work from home. The job requires customer service experience, strong computer knowledge, and excellent communication skills. The company offers a competitive salary, health benefits, and accelerated career opportunities.

Senior Machine Learning Engineer - Ads Retrieval

Company: Reddit

Location: USA

Posted Sep 30, 2024

The job posting is for a senior machine learning engineer position in the ads retrieval team at Reddit. The team's mission is to build end-to-end ML solutions to deliver the right ad to the right user. The job responsibilities include building ads retrieval and early ranking systems, researching and implementing new model architectures, and collaborating with multiple stakeholders.

Call Center Representative

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Sep 30, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

Freelance New & Politics Writers

Company: GAMURS Group

Location: USA

Posted Sep 30, 2024

The Mary Sue is seeking freelance writers to cover breaking news in the political sphere with a feminist lens. The ideal candidate is a feminist with a knack for finding unique angles, can write quickly and accurately, and is comfortable with breaking news, especially in the LGBTQ+ community, race, and representation.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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