Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Senior Paid Social Media Buyer

Company: QuinStreet

Location: USA

Posted Sep 30, 2024

Quinstreet is seeking a Senior Paid Social Media Buyer to join their Media Buying Team. The ideal candidate will have experience in performance marketing and be responsible for creating and managing high-budget paid social campaigns.

Sr Manager - Software Engineering

Company: G-P

Location: USA

Posted Sep 30, 2024

The company GP is looking for a Sr Software Engineering Manager to lead a small team of software engineers focused on marketing technology stack. The job requires strong technical leadership, experience with Agile methodologies, and knowledge of modern cloud architectures and technologies.

Technical Account Manager

Company: Contrast Security

Location: USA

Posted Sep 30, 2024

Contrast Security is a leading provider of security technology that enables software applications to protect themselves against cyberattacks. The company is recognized for its innovation in Runtime Security and has been named one of the hottest cybersecurity companies in the 2024 Citizens JMP Securities LLC Cyber 66 Report.

Brand Copywriter

Company: Lattice

Location: USA

Posted Sep 30, 2024

The job posting is looking for a strategic copywriter with experience in campaign writing, brand building, and storytelling to help achieve the company's mission. The role involves developing and executing copy for various marketing channels, collaborating with cross-functional teams, and staying up-to-date on workplace and HR trends.

Category Manager - UGC Analyst

Company: Bazaarvoice

Location: USA

Posted Sep 30, 2024

Bazaarvoice is a company that creates smart shopping experiences by connecting brands and retailers with consumers through user-generated content. They provide solutions for brands to collect and analyze consumer feedback, and use this data to improve their products and services.

Compensation Analyst

Company: Stripe

Location: USA

Posted Sep 30, 2024

The job posting is for a Compensation Analyst at Stripe, a financial infrastructure platform. The role involves supporting compensation programs, providing data-driven insights, and executing critical compensation processes. The company is looking for someone with 3-5 years of relevant work experience, strong analytical skills, and experience with compensation best practices.

Staff Backend Engineer

Company: Webflow

Location: USA

Posted Sep 30, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. They are looking for a highly skilled Staff Backend Engineer to join their SP Service Provider Success team.

Senior Staff Designer, Mobile Core

Company: Gusto

Location: USA

Posted Sep 30, 2024

Gusto is a modern online people platform that helps small businesses take care of their teams. The company is committed to building a collaborative and inclusive workplace and is looking for a Senior Staff Product Designer to lead the strategy and execution of their mobile vision.

Senior Growth Marketing Manager - Global Search

Company: Airbnb

Location: USA

Posted Sep 30, 2024

The job posting is for a Senior Growth Marketing Manager at Airbnb, responsible for managing search marketing campaigns and projects, and collaborating with cross-functional teams to drive growth and revenue.

Senior Product Manager - Security Products

Company: Coalition, Inc.

Location: USA

Posted Sep 30, 2024

The job posting is for a leadership role in the security and compliance space, requiring a strong background in computer science and experience in building B2B SaaS products. The role involves leading strategy and execution, partnering with cross-functional teams, and making data-driven product decisions. The company offers competitive compensation and benefits.

Engineering Manager (Password Manager & XAM)

Company: 1Password

Location: USA

Posted Sep 30, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are looking for an Engineering Manager to lead their Password Manager and Extended Access Management teams, and are offering a competitive salary and benefits package.

Business Systems Administrator Co-op (Spring 2025)

Company: HubSpot

Location: USA

Posted Sep 30, 2024

The job posting is for a Business Systems Analyst position at HubSpot, where the candidate will work on scaling internal tooling and systems to enhance business efficiency. The role involves designing and implementing technology solutions, collaborating with stakeholders, and driving business value and user adoption.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

Related Pages