Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Product Manager - Data Products

Company: Stripe

Location: USA

Posted Sep 29, 2024

Stripe is hiring a product manager to define their Custom Data product line, which enables users to model, ingest, and use data on Stripe. The role requires 12+ years of Product Management experience, a Computer Science background, and experience building data platforms.

Senior Technical Program Manager

Company: Earnest

Location: USA

Posted Sep 29, 2024

Earnest is a company that aims to make higher education accessible and affordable for everyone. They provide financial support and tools to help students manage their debt and achieve their goals. The company values its employees and offers a range of benefits and perks. The Senior Technical Program Manager role is responsible for creating program plans, tracking program status, and collaborating with stakeholders.

Technical Editor

Company: Fors Marsh

Location: USA

Posted Sep 29, 2024

Fors Marsh is a company that takes on issues that matter, committed to balancing purpose, people, planet, and profit. They are seeking a technical editor to edit client deliverables and internal documents, offering a competitive salary and unique benefits.

Staff Quantitative Product Researcher - Shopping

Company: Pinterest

Location: USA

Posted Sep 29, 2024

Pinterest is looking for a talented Quantitative UX Researcher to work on digital products, conducting research and analyzing data to inform product, brand, and business decisions.

Head of Data

Company: Brilliant

Location: USA

Posted Sep 29, 2024

The company BrilliantBrilliant is hiring a Head of Data to lead a small team and make key decisions about data. The role requires experience in data engineering, product data science, and analytics. The company values adventure, excellence, generosity, and candor and offers competitive compensation and benefits.

Government Client Engagement Manager

Company: NielsenIQ

Location: USA

Posted Sep 29, 2024

The job description is for a Client Engagement Manager in the Government vertical of Nielsen IQ. The role involves supporting the team in building and maintaining client relationships, providing day-to-day ownership for service delivery, and showcasing Nielsen IQ's value proposition. The job requires strong organizational skills, excellent communication skills, and the ability to work independently.

Engineering Manager, Distributed Caching

Company: Reddit

Location: USA

Posted Sep 29, 2024

Reddit is a community of communities, and the Storage Infrastructure team is looking for an Engineering Manager to lead the Caching Systems team. The team is expanding rapidly to meet the business need of revamping the caching systems to achieve cost savings.

Manager, Analytics & Insights

Company: Talkiatry

Location: USA

Posted Sep 29, 2024

Talkiatry is seeking a Manager of Analytics and Insights to aid in the development of their Clinical Analytics program. The role involves building on existing data infrastructure, developing business intelligence, and providing actionable insights to support operational performance and clinical quality.

Senior .NET Developer with Power Platform and Dataverse Expertise

Company: PracticePro 365

Location: USA

Posted Sep 29, 2024

The job posting is for a Senior.NET Developer position, requiring expertise in C, software architecture, and the Microsoft Power Platform. The role involves optimizing code, collaborating with engineers, and ensuring adherence to best practices.

Sr. Lead - Creative Production

Company: Pinterest

Location: USA

Posted Sep 29, 2024

The job posting is for a Senior Lead of Creative Production to lead video production for Consumer Marketing Initiatives. The role requires 10+ years of production experience, expertise in film production, and the ability to work independently and collaboratively.

Software Release Manager

Company: Aya Healthcare

Location: USA

Posted Sep 29, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, offering a range of benefits and opportunities for employees. The company is looking for a Software Release Manager to manage the software release process, ensuring timely and high-quality deployments. The ideal candidate will have excellent project management skills, strong attention to detail, and a proven track record of successful software release management.

Global Compensation Analyst

Company: JumpCloud

Location: USA

Posted Sep 29, 2024

JumpCloud is a company that offers a unified open directory platform for managing identities, devices, and access. The company is looking for a data analyst to support its global compensation programs, including evaluating new roles, supporting annual and mid-year merit programs, and analyzing data to present insights to the business.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

Related Pages