Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Software Engineer - Engagement

Company: Lattice

Location: USA

Posted Sep 28, 2024

The job posting is for an Engineering position at Lattice, where the team is working to improve their product and craft. The role involves building software to help employees feel a sense of belonging and driving meaningful change in a company's results.

Senior Sales Executive

Company: Bankjoy

Location: USA

Posted Sep 28, 2024

Bankjoy is a FinTech startup that provides digital banking products and services to community banks and credit unions. The company is looking for a sales candidate to work with financial institutions to improve their digital banking experience.

AVP - Billing & Coding (CPC)

Company: Privia Health

Location: USA

Posted Sep 28, 2024

The job description is for an AVP of Privia+ Operations and Quality, responsible for overseeing medical coding and billing functions, ensuring compliance with federal regulations, and optimizing revenue cycle performance.

Real Estate Accountant

Company: Truehold

Location: USA

Posted Sep 28, 2024

The job description highlights the responsibilities of a residential real estate accountant, including reviewing income statements, analyzing accounts, and managing general ledger journal entries. The company, Truehold, is a leading provider of residential sale-leasebacks and offers a collaborative culture, competitive benefits, and flexible work arrangements.

Engineering Manager

Company: Orum

Location: USA

Posted Sep 28, 2024

Orum is a company that aims to accelerate sales teams by empowering salespeople to achieve more. They are looking for an engineer to join their team and are offering a range of benefits, including flexible work arrangements, a competitive salary, and opportunities for growth and development.

IT Carve-Out Consultant

Company: Crosslake Technologies LLC

Location: USA

Posted Sep 28, 2024

The text describes Crosslake, a company that supports changemakers in buying, building, and running better technology. They believe in a programmatic approach to managing technology throughout the investment lifecycle. The company is looking for a consultant to lead the IT separation of a medium-sized business from its corporate parent.

Customer Service Representative - Fitness

Company: American Specialty Health Incorporated

Location: USA

Posted Sep 28, 2024

American Specialty Health is hiring customer service professionals to work in their high-volume call center. The job requires excellent customer service skills, knowledge of ASH Fitness products, and the ability to work from home. The company offers competitive pay, bonuses, and a positive work environment.

Associate Support - Technical Account Manager

Company: Tanium

Location: USA

Posted Sep 28, 2024

Tanium is looking for an Associate Support Technical Account Manager to fulfill a necessary role in their organization. The role involves resolving technical issues, answering customer questions, and improving the overall customer experience. The company offers a competitive salary range, equity awards, and a generous benefits package.

Executive Assistant to the CEO

Company: Cobalt

Location: USA

Posted Sep 28, 2024

Cobalt is a growing tech company that is looking for an exceptional executive assistant to support their CEO. The role involves providing administrative support, managing the CEO's schedule, and coordinating events. The company offers a competitive compensation package, comprehensive benefits, and opportunities for professional development.

Senior Data Engineer (AI)

Company: Cobalt

Location: USA

Posted Sep 28, 2024

Cobalt is a company that offers pentesting services and is committed to helping agile businesses remediate risk quickly and innovate securely. The company is looking for a Senior Data Engineer AI to join their team and work on shaping their data infrastructure and AI-driven innovation.

Care Center Biller

Company: Privia Health

Location: USA

Posted Sep 28, 2024

The job description is for a Coding and Billing Specialist Care Center Biller at Privia Health. The role involves working with physicians and practice administrators to ensure optimal revenue cycle functionality, understanding health plan options and requirements, and reviewing provider documentation to ensure proper charge capture.

Salesforce Business Analyst

Company: Softrams

Location: USA

Posted Sep 28, 2024

Softrams is a digital services firm that provides human-centered solutions, empowering digital services with a focus on HX AI cloud DevOps and cyber security. They are recognized as a Top Workplace USA 2024 and have received several awards for their growth and success. The company is seeking a skilled Salesforce Business Analyst to join their team.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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