Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Sr. Staff Product Designer - Search Experiences

Company: Pinterest

Location: USA

Posted Sep 27, 2024

Pinterest is looking for a Senior Staff Product Designer to support their Search Experiences Design team and build the future of Visual Search. The role requires 8+ years of experience in Product Design, high design craft, and the ability to work closely with cross-functional partners.

Engineering Manager - Credit Engineering

Company: Stripe

Location: USA

Posted Sep 27, 2024

Stripe is looking for an Engineering Manager to lead the Credit Engineering team, focusing on managing credit risk and increasing the GDP of the internet. The team aims to deeply understand businesses running on Stripe and support their ability to use Stripe without interruptions.

Staff Machine Learning Engineer - Marketing Technology

Company: Airbnb

Location: USA

Posted Sep 27, 2024

The text describes a job opportunity in Marketing Technology at Airbnb, focusing on building a platform for personalized marketing campaigns. The role involves working with large-scale data, collaborating with cross-functional partners, and leveraging machine learning tools and infrastructure.

Engineering Manager - Financial Crimes Engineering

Company: Stripe

Location: USA

Posted Sep 27, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for an engineering leader to build and drive the technical vision for its financial crime controls. The role requires a strong technical sense, ability to work cross-functionally, and experience in leading high-performing engineering teams.

Security Engineer - PhD (2024)

Company: Figma

Location: USA

Posted Sep 27, 2024

Figma is looking for a Security Engineer to help improve the security of their product platform and IT systems. The role involves performing technical security assessments, developing technical solutions, and advocating for security practices throughout the company.

Commercial Counsel

Company: Bazaarvoice

Location: USA

Posted Sep 27, 2024

The job posting is for a Commercial Counsel position at Bazaarvoice, requiring a highly organized and strategic thinker to advise on SaaS agreements and other commercial documents. The role involves collaboration with sales teams, negotiation, and providing training to internal clients.

Engineering Manager - Mobile

Company: AllTrails

Location: USA

Posted Sep 27, 2024

AllTrails is a leading outdoors platform that helps people explore the outdoors with curated trail maps, photos, reviews, and user recordings. The company is looking for a Mobile Engineering Manager to manage and mentor a team of iOS and Android engineers, and is offering a competitive compensation package and benefits.

Senior Analyst - Sales Strategy

Company: Twilio

Location: USA

Posted Sep 27, 2024

Twilio is looking for a Senior Analyst of Global Sales Strategy to own the delivery of strategic programs for the global Self-Service Digital Sales organization. The role requires exceptional communication skills, strategic thinking, and the ability to drive detailed operational excellence.

Customer Support Analyst

Company: Scribd

Location: USA

Posted Sep 27, 2024

The job posting is for a Customer Support Analyst position that requires data analysis, problem-solving, and communication skills. The ideal candidate is a self-starter who thrives in fast-paced environments and is passionate about improving the customer journey through data-driven insights.

Executive Assistant

Company: 1Password

Location: USA

Posted Sep 27, 2024

The job posting is for an Executive Assistant to the VP of Customer Experience at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role requires strong organizational skills, attention to detail, and the ability to work independently. The company offers a range of benefits, including health and wellbeing programs, growth opportunities, and a flexible work environment.

Senior Software Engineer - Guest & Host

Company: Airbnb

Location: USA

Posted Sep 27, 2024

The job posting is for a Senior Engineer in Pricing and Availability at Airbnb. The team is focused on quality, reliability, and simplifying the complexity of pricing and availability. The role involves leading large projects, mentoring engineers, and collaborating with internal teams. The company is committed to inclusion and diversity.

Physician - Telemedicine

Company: Curai

Location: USA

Posted Sep 27, 2024

Curai Health is a startup that aims to improve access to care at scale using AI-powered virtual clinics. They are seeking Family Practice Physicians to work remotely and provide primary care to patients. The company offers a competitive salary, benefits, and a collaborative work environment.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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