Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Product Designer

Company: Cypris

Location: USA

Posted Sep 23, 2024

Cypris is an AI-powered research tool that centralizes data sources for global innovation. They are seeking a UX Designer to work on projects on a freelance basis.

Payroll Specialist

Company: Limble

Location: USA

Posted Sep 23, 2024

The job posting is for a Payroll Specialist role at Limble, a company that empowers unsung heroes and revolutionizes maintenance operations. The role involves managing US and Canada payroll operations, ensuring accuracy and compliance, and collaborating with the VP of Finance. The company offers a range of benefits, including flexible PTO, paid holidays, and stock options.

Engineering Manager - Link Payment

Company: Stripe

Location: USA

Posted Sep 23, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for an impact-oriented engineering manager to build polished high-performing Link experiences and grow consumer adoption across its payment UIs.

Infrastructure Engineer

Company: SpecterOps

Location: USA

Posted Sep 23, 2024

SpecterOps is hiring an experienced Infrastructure Engineer to support the BloodHound Enterprise team. The job offers a competitive salary range, remote work, and a range of benefits.

Security Risk Associate

Company: Signifyd

Location: USA

Posted Sep 23, 2024

The Security Risk Associate role at Signifyds involves enhancing the Governance Risk and Compliance GRC program, collaborating with the Security Risk Manager, and performing various duties such as reviewing policies, conducting security assessments, and supporting audits.

Senior Security Engineer II

Company: Signifyd

Location: USA

Posted Sep 23, 2024

The Security Engineer role at Signifyd involves assisting cybersecurity operations, vulnerability management, and working with other security teams to identify threats and vulnerabilities. The role requires experience in programming languages, professional certifications, and cloud technologies. The company offers various benefits, including discretionary time off, 401K match, and stock options.

Senior Director Sales Operations and Strategic Analysis

Company: Nutrafol

Location: USA

Posted Sep 23, 2024

The job posting is seeking an experienced Senior Director of Sales Operations to oversee the strategic development and execution of incentive compensation plans. The ideal candidate will have experience in maximizing field efficiency, developing highly motivating IC plans, and managing direct reports.

Senior Data Analyst - Health

Company: Gradient AI

Location: USA

Posted Sep 23, 2024

Gradient AI is a leading provider of AI solutions for the insurance industry. The company has experienced strong growth and recently raised $56 million in funding. The Senior Data Analyst role is responsible for creating reports and presentations to support client executives.

DX Engineer - Next.js

Company: Vercel

Location: USA

Posted Sep 23, 2024

Vercel is hiring a Developer Experience DX Engineer to maintain and enhance the Nextjs documentation site. The role requires experience with Nextjs, writing, and teaching. The company offers inclusive benefits, flexible work arrangements, and a competitive salary range.

Director, Project Management

Company: Precisionmedicinegroup

Location: USA

Posted Sep 23, 2024

QuartzBio is looking for a Director of Project Management to oversee the planning and execution of projects for the implementation of their Software as a Service (SaaS) solutions. The role involves leading a team of project managers, developing and implementing project management methodologies, and collaborating with senior leadership to align project goals with business objectives.

Technical Product Manager

Company: Equipmentsharecom

Location: USA

Posted Sep 23, 2024

EquipmentShare is hiring a Technical Product Manager to lead their permissions and identity management strategy. The role requires experience in product management and technology, and offers competitive compensation and benefits.

Enterprise Account Manager, Civil & Infrastructure

Company: Procore Technologies

Location: USA

Posted Sep 23, 2024

Procore is looking for an Enterprise Account Manager to join their Sales team. The role involves working with existing enterprise accounts, leveraging Procore's products and processes to maximize renewals and expansion, and collaborating with other teams to maintain and expand customer revenue base.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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