Exceptional Customer Experience Jobs in Washington DC

101,424 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Washington DC area.

Identity Access Engineer 3

Company: TwinStar Credit Union/Northwest Community Credit Union

Location: Washington State

Posted Jun 06, 2025

Leads the design, implementation, and optimization of Privileged Access Management (PAM) solutions to enhance privileged user access controls and monitoring.

Sales Associate

Company: RepRally

Location: Washington State

Posted Jun 04, 2025

Build your book of business with independent retail stores as the face of RepRally in the field. As a RepRally Field Sales Representative, you will play a…

Aerospace Machinist - Level 3

Company: Atlas Staffing

Location: Washington State

Posted Jun 05, 2025

Two-year technical degree in a related field (preferred). Utilizing machinist’s hand tools and precision measuring instruments to ensure compliance with…

Yardi Data Operations Analyst

Company: Link Logistics Real Estate

Location: Fort Washington, PA

Posted Jun 06, 2025

Ability to develop, implement and maintain data management procedures. Data extraction, data ingestion and data analysis.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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