Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Client Engagement Ops Analyst - Content
Company: Kraken
Location: UK,Portugal,Ireland,Cyprus,Brazil
Posted Dec 16, 2025
Kraken promotes its mission to accelerate crypto adoption through a worldclass team and innovative products. The company emphasizes financial freedom, security, and education while seeking passionate candidates for roles in client experience and analytics.
Senior Solutions Consultant
Company: Apollo.io
Location: USA
Posted Dec 16, 2025
This text describes a Senior Solutions Consultant role at Apolloio, highlighting responsibilities such as technical discovery, sales partnership, POC execution, and solution design. It outlines requirements like GTM tech experience, integration expertise, and cross-functional collaboration. The company emphasizes an AI-native culture, growth opportunities, and benefits like equity, bonuses, and global travel coverage.
Senior FP&A Analyst
Company: Typeform
Location: UK
Posted Dec 16, 2025
This job description highlights a Senior FP&A Analyst role focused on data-driven analysis, collaboration with Product Growth and GotoMarket teams, and delivering actionable insights. It emphasizes hands-on work with financial models, SaaS metrics, and execution-oriented skills, while seeking candidates with experience in product-led growth environments and strong analytical capabilities.
Senior Manager - Engagement Manager
Company: GitLab
Location: USA
Posted Dec 16, 2025
This text describes a Senior Manager role in Engagement Management at GitLab, focusing on leading a team to drive Professional Services sales, aligning with customer outcomes, and collaborating with cross-functional teams. It outlines responsibilities such as forecasting bookings, developing strategies, coaching teams, and ensuring scalable sales motions. The role requires experience in subscription-based business models and strong leadership skills.
Sales Development Representative
Company: Grafana Labs
Location: Israel
Posted Dec 16, 2025
This job description highlights a demanding yet rewarding Sales Development Representative role at Grafana Labs, emphasizing proactive work, team collaboration, and career growth opportunities. The position offers competitive compensation, a supportive team environment, and the chance to contribute to both community and business goals.
Assessment Item Specialist
Company: Newsela
Location: USA
Posted Dec 16, 2025
Newsela relies on diverse contributors for content creation and educational resources, emphasizing engagement and cultural responsiveness.
Technical Lead
Company: Nearform
Location: Ireland
Posted Dec 16, 2025
Nearform offers a permanent Technical Lead role in Ireland with remote options and travel. The position includes competitive benefits, flexible work, and a collaborative environment. The company emphasizes innovation, technical excellence, and professional growth.
Senior/Lead Javascript Developer
Company: Upwork
Location: Europe
Posted Dec 16, 2025
Upwork's job posting highlights their global platform, a Senior Software Engineer role with extensive tech requirements, and commitment to diversity. The position emphasizes collaboration, scalability, and professional growth while promoting inclusive workforce practices.
New Business Account Executive
Company: GitLab
Location: Canada
Posted Dec 16, 2025
This job description highlights a high-growth sales role focused on new business development, market expansion, and impactful contributions to company growth. It emphasizes skills in prospecting, consultative selling, and strategic territory planning, while showcasing a dynamic team environment with opportunities for development and success.
Director - Customer Advocacy
Company: GitLab
Location: EMEA
Posted Dec 16, 2025
The text describes a leadership role in customer advocacy at GitLab, emphasizing opportunities to drive revenue, build strategic relationships, and influence business outcomes through customer-centric initiatives. It highlights collaboration across teams and the impact of customer stories on organizational growth.
Exclusive Operations Executive
Company: Justlife
Location: Egypt
Posted Dec 16, 2025
Justlife is seeking skilled professionals for a fast-growing tech startup in Dubai, offering opportunities to shape the future of home services. The role includes key operations responsibilities, collaboration with teams, and benefits like remote work, vacation perks, and career development. The company emphasizes a positive work culture, continuous learning, and a supportive environment for employees.
Director, Regional Sales - New Business
Company: GitLab
Location: USA
Posted Dec 16, 2025
This role involves leading a sales team, developing strategies, and collaborating with departments to drive new business growth.