Exceptional Customer Experience Jobs

1,761,499 open positions · Updated daily

Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.

Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.

Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.

Software Engineer – Hardware Emulation (Hardware Emulation)

Company: Boeing

Location: USA

Posted Dec 16, 2025

This job description outlines a Software Engineer Hardware Emulation role at Boeing, requiring expertise in emulation solutions, virtualization technologies, and software development. The position involves collaboration with teams to design software models, ensure system reliability, and meet project requirements. It offers competitive pay, benefits, and opportunities for growth in a drug-free workplace environment.

Software Engineer–Hardware Emulation (Hardware Emulation)

Company: Boeing

Location: USA

Posted Dec 16, 2025

This job description outlines a Software Engineer Hardware Emulation role at Boeing, requiring expertise in virtualization, embedded systems, and hardware emulation. The position involves developing software models, collaborating with teams, and ensuring reliable emulation solutions. Benefits include competitive pay, health insurance, and retirement plans.

VP Product Platform

Company: Masabi

Location: Canada

Posted Dec 16, 2025

Masabi is revolutionizing fare payment systems globally with innovative platforms used in over 250 locations. The company seeks a VP Product Platform to scale their technology for enterprise-grade transit solutions, emphasizing innovation, commercial impact, and a collaborative culture focused on urban mobility and accessibility.

Regulatory Consultant

Company: labcorp

Location: UK

Posted Dec 16, 2025

Labcorp seeks a Regulatory Consultant with EUUK REACH experience, offering remote work, career growth, and a supportive team. Benefits include competitive pay, global projects, and inclusive employment practices.

Senior Machine Learning Engineer - AI Platform Enablement

Company: Canva

Location: Australia

Posted Dec 16, 2025

This job description highlights a flexible remote role at Canva with opportunities to work on AI innovation, collaborate with global teams, and contribute to impactful projects. The company emphasizes flexibility, equity, and a supportive work environment with benefits like parental leave and wellness allowances.

Senior iOS Developer

Company: InPost

Location: Poland

Posted Dec 16, 2025

InPost, a leading European delivery company with a $5B market cap, seeks an experienced iOS developer to enhance their mobile platform. The role involves agile development, code refactoring, and contributing to scalable apps with competitive benefits.

Senior/Expert Illustrator - Franchise Art

Company: CD PROJEKT RED

Location: Poland

Posted Dec 16, 2025

CD PROJEKT RED seeks a Senior Expert Illustrator for their Franchise Development Art Team, emphasizing collaboration, high-quality illustrations, and a commitment to excellence. The role includes creative freedom, technical expertise, and a dynamic work environment with flexible working modes. The company offers comprehensive benefits like healthcare, mental health support, a gym, and a dog-friendly office, highlighting a positive and inclusive culture.

Staff Accountant

Company: BlueVoyant

Location: USA

Posted Dec 16, 2025

This job posting describes a Staff Accountant role with responsibilities including financial reporting, month-end close processes, and audit support. The position emphasizes collaboration, technology proficiency, and growth in a SaaS finance team. BlueVoyant highlights cybersecurity expertise, AI tools, and commitment to equal employment opportunities.

Lead UI Engineer

Company: CD PROJEKT RED

Location: Canada

Posted Dec 16, 2025

CD PROJEKT RED is seeking a Lead UI Engineer to join the Cyberpunk 2 team, offering competitive compensation, hybrid work options, and comprehensive benefits including healthcare, mental health support, and flexible hours. The role emphasizes leadership, technical expertise, and collaboration with cross-functional teams to develop innovative UI features for next-gen games.

Software Engineer – Hardware Emulation (Hardware Emulation)

Company: Boeing

Location: USA

Posted Dec 16, 2025

This job posting seeks a Senior Software Engineer specializing in Hardware Emulation for Boeing's Emulation Team in Berkeley, Missouri. The role involves developing software models, collaborating with cross-functional teams, and working on virtualization technologies. It highlights required skills in C/C++, embedded systems, and hardware emulation, along with competitive pay and benefits.

Senior Product Designer

Company: Docplanner

Location: Poland

Posted Dec 16, 2025

Docplanner promotes a positive vision of healthcare innovation, emphasizing patient empowerment, global impact, and a supportive work culture. The job description highlights opportunities for skilled designers to contribute to impactful projects with competitive benefits and flexibility.

Analytics Project Manager

Company: Blackbaud

Location: India

Posted Dec 16, 2025

This text describes a Project Manager role at Blackbaud, outlining responsibilities such as project management, client care, and cross-functional collaboration. It highlights required experience, including Salesforce skills and a focus on customer satisfaction, while emphasizing the company's commitment to inclusive hiring practices and flexible work arrangements.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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