Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Strategic Account Manager (Hashicorp)
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This text describes a senior sales role requiring extensive enterprise sales experience, strategic account management, and expertise in SaaS solutions. It outlines responsibilities including client relationship development, revenue generation, and market analysis, along with educational and technical qualifications.
Sr. Consultant, Engagement Manager
Company: IBM
Location: Heredia, CR
Posted Dec 15, 2025
This text promotes an IBM consulting role emphasizing innovation, collaboration, and leadership opportunities. It highlights responsibilities like client management, project execution, and team development, while outlining requirements such as technical expertise and Agile experience. The role is presented as a chance to solve complex problems and contribute to technological advancement.
Package Consultant-Commerce Transformation
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
IBM Consulting offers roles in hybrid cloud and AI solutions, emphasizing collaboration, innovation, and growth. Responsibilities include client support, strategic recommendations, and leveraging design thinking. Required skills include technical translation, adaptability, and data analysis.
Senior Accessibility Technical Lead
Company: IBM
Location: Dublin, IE
Posted Dec 15, 2025
The IBM Carbon Design System aims to provide reusable components for consistent digital experiences. The Senior Technical Lead role focuses on ensuring accessibility compliance and driving inclusive design practices across large-scale ecosystems.
Security Specialist - Operations Desk
Company: IBM
Location: HORTOLANDIA, BR
Posted Dec 15, 2025
This job description outlines the role of an IBM Security Operations Center SOC Analyst, detailing responsibilities such as providing IT security services, performing technical tasks, and collaborating with client teams. It specifies required qualifications, work hours, and preferred experience in technical and customer-facing roles.
Planning Analyst
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The text describes a Supply Chain Planning role at IBM, emphasizing proactive problem-solving, collaboration, and innovation in inventory management. It highlights responsibilities like demand forecasting, inventory optimization, and continuous improvement projects, while showcasing opportunities to lead in technology-driven solutions.
Selection Specialist
Company: IBM
Location: Gurgaon, IN
Posted Dec 15, 2025
This text describes IBM's recruitment role emphasizing innovation, problem-solving, and collaboration. It highlights responsibilities like managing recruitment processes, sourcing candidates, and ensuring positive candidate experiences while showcasing the company's mission to drive technological advancements.
Package Consultant-SuccessFactors Core HR
Company: IBM
Location: Giza, EG
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients and impactful HR solutions. It outlines responsibilities involving technical expertise, system configuration, and stakeholder communication, while showcasing opportunities to work with industry leaders and advanced technology platforms.
Optium Software Developer Support Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
The text describes a Customer Support Engineer role for IBM InfoSphere Optim, emphasizing technical support, problem-solving, collaboration with global teams, and contributing to customer satisfaction. It highlights the importance of the role in data management and the opportunity for professional growth.
Application Consultant-Azure Cloud
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
IBM Consulting offers career growth through client collaboration, cloud/AI solutions, and innovative tools. The role emphasizes technical expertise and long-term development in a supportive environment.
Application Developer-2025 graduates
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, career growth opportunities, and the use of advanced technologies to drive impactful solutions.
Package Consultant-Sales & Service
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This text describes a career in IBM Consulting focused on client collaboration, hybrid cloud and AI solutions, and delivering technical expertise through global delivery centers. It highlights opportunities to implement CRM systems, work with industry visionaries, and drive innovation using IBM's technology platforms.