Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Partner Manager - Automattic for Agencies
Company: Automattic Careers
Location: Australia
Posted Dec 15, 2025
This job description outlines a Partner Manager role at Automattic, focusing on driving growth through strategic partnerships with digital agencies. The position requires managing relationships, executing sales strategies, and collaborating across teams. It emphasizes skills in sales, analytics, and cross-functional collaboration, with competitive compensation and remote work flexibility.
Package Consultant-Salesforce
Company: IBM
Location: Mysore, IN
Posted Dec 15, 2025
The text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for professional growth. It highlights roles in Salesforce consulting, strategic leadership, and technical expertise, while outlining educational and skill requirements for the position.
Lead Site Reliability Engineer
Company: Masabi
Location: Canada
Posted Dec 15, 2025
Masabi seeks a Lead Site Reliability Engineer to drive global infrastructure scalability, using AWS and cloud-native tools. The role emphasizes automation, reliability, and collaboration, with competitive benefits and a mission to simplify public transport.
Senior Backend Engineer - Intents API
Company: LI.FI
Location: EMEA
Posted Dec 15, 2025
LIFI is simplifying multichain DeFi for traditional institutions with a unified API for cross-chain liquidity. They seek a Senior Backend Engineer to build secure, high-throughput systems for their offchain coordination service, emphasizing security, performance, and trustless crosschain experiences. The company promotes a collaborative culture with benefits like remote work, equity, and global team offsites.
Talent Acquisition Coordinator
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The text describes an HR Services Administrator role at IBM, focusing on recruiting, staffing, talent processes, and compliance. It outlines responsibilities such as attracting talent, partnering with managers, ensuring business controls, and potential team leadership duties.
Staff Engineer - Site Reliability
Company: Zapier
Location: North America
Posted Dec 15, 2025
Zapier is hiring a Staff Site Reliability Engineer with expertise in observability and AI integration. The role emphasizes defining reliability strategies, mentoring teams, and fostering a culture of engineering excellence. The company promotes diversity, inclusion, and transparency in its hiring process while highlighting its commitment to automation and customer security.
Senior Backend Software Engineer
Company: Bud Financial
Location: UK
Posted Dec 15, 2025
Bud's mission is to create compelling financial data products. As a Backend Engineer, you'll work with Go, modern tools, and a collaborative team. Benefits include competitive salaries, learning budgets, and flexible working. The company values diversity and innovation.
Application Developer-Oracle Cloud UX Development
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role involves collaborating with global clients on hybrid cloud and AI solutions, working in innovation centers to deliver technical expertise. Responsibilities include solving complex business problems and implementing HCM Cloud projects with required technical skills.
Finance Manager
Company: ReFED
Location: USA
Posted Dec 15, 2025
ReFED is a US-based nonprofit dedicated to reducing food waste through evidence-based solutions and innovative tools. The Finance Manager role involves managing financial processes, grant reporting, and supporting organizational growth. The position emphasizes transparency, inclusivity, and alignment with ReFED's mission to create a sustainable food system. The company offers competitive compensation, professional development opportunities, and a flexible work environment.
SAP Application Architect
Company: IBM
Location: Jakarta, ID
Posted Dec 15, 2025
The job description outlines an SAP ABAP Architect role at IBM Consulting, focusing on technical design, collaboration with clients, and modernization projects. Required expertise includes SAP ABAP, BPA, and AI tools, with preferred experience in S4HANA and cloud technologies.
Application Developer-Microsoft Dynamics 365 Finance & Operations
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role involves working with global clients to enhance hybrid cloud and AI solutions using IBM's technology. It requires expertise in X++/C, technical design, and integration tools like REST/SOAP.
Recruiter
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This job description outlines a recruitment role requiring 24 years of experience in IT hiring, with responsibilities including full-cycle candidate management, collaboration with hiring managers, sourcing through multiple channels, and maintaining recruitment records. It specifies educational requirements, technical skills, and preferred experiences in volume/hiring initiatives.