Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Package Consultant-SAP Cloud Integration
Company: IBM
Location: Hyderabad, IN
Posted Dec 15, 2025
This job description outlines an SAP Consultant role at IBM Consulting, emphasizing collaboration on innovative projects, skill development, and global customer success. Responsibilities include leading SAP solutions, integrating technologies, and working with cross-functional teams. Requirements highlight expertise in SAP integration and cloud platforms, with preferred qualifications in Agile methodologies and project management.
Application Database Administrator-RDBMS
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting involving technical expertise, innovation in technology adoption, and responsibilities such as designing mobile solutions and continuous improvement through agile frameworks. Required skills include DB2 administration, Linux/AIX knowledge, and database performance optimization.
ServiceNow Developer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
IBM Consulting offers global client collaboration and innovation opportunities, focusing on hybrid cloud and AI solutions with a culture of growth and technical expertise.
Corporate Strategy Summer Consultant – 2026 Internship
Company: IBM
Location: New York, US
Posted Dec 15, 2025
IBM seeks innovative professionals to drive transformative change, offering opportunities to shape strategies and impact businesses through emerging technologies while fostering collaboration and problem-solving in a dynamic environment.
Semiconductor Packaging – Mechanical Modeler
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The role involves designing high-performance server hardware systems, collaborating across disciplines, and using simulation tools. Required qualifications include a Master's in Mechanical Engineering and experience with FEA and CAD software.
Package Specialist-SAP HANA Basis
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This job description outlines a role in IBM Consulting's Client Innovation Centers, requiring technical expertise in SAP upgrades, database migrations, and system monitoring. It specifies educational qualifications, professional experience, and preferred certifications for senior consulting positions.
SAP HANA ABAP Developer
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on long-term client relationships and collaboration across industries. It highlights opportunities to work on hybrid cloud and AI initiatives with innovative companies, emphasizing technical expertise in ABAP, HANA, and DevOps tools. The role involves delivering solutions through IBM's global delivery centers and requires specific educational and technical qualifications.
Business Transformation Consultant - Commerce Transformation
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This text describes a Consultant role at IBM Consulting focused on customer and commerce transformation, emphasizing strategic programs, digital innovation, and cross-functional collaboration. It highlights responsibilities like designing customer journeys, assessing platform maturity, and delivering scalable solutions while requiring expertise in commerce platforms and agile methodologies.
Data Engineer-Data Integration
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
The text describes a Data Engineer role at IBM Consulting, emphasizing collaboration with clients, innovation in hybrid cloud and AI, and career growth opportunities. Responsibilities include ETL support, problem-solving, and data governance, with qualifications focusing on technical expertise and cloud platforms.
Package Consultant - SuccessFactors Core HR
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
IBM Consulting offers roles focused on client collaboration, innovation in hybrid cloud and AI, and career growth through technical expertise and strategic problem-solving.
Business Transformation Consultant-IoT & PLM
Company: IBM
Location: Kolkata, IN
Posted Dec 15, 2025
This job description outlines a role in IBM's delivery centers focusing on ARAS PLM development, requiring technical expertise in configuration, customization, and integration. It specifies educational qualifications, preferred skills in PLM domains, and experience with SQL Server and REST/SOAP technologies.
Internship: Developer Java & Web
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 15, 2025
This text promotes an internship at IBM Consulting, highlighting opportunities for career growth, technical expertise, and professional development through collaborative projects and mentorship programs.