Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Package Consultant-SAP HANA Analytics
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role offers opportunities to work with clients on SAP solutions, focusing on innovation and growth, requiring expertise in SAP Hana Analytics and collaboration skills.
Application Developer-Microsoft .NET
Company: IBM
Location: Chennai, IN
Posted Dec 15, 2025
IBM Consulting offers a career focused on innovation and collaboration, working with clients to advance hybrid cloud and AI solutions. The role emphasizes technical expertise, continuous learning, and impactful problem-solving in a supportive environment.
Governance & Enablement Officer
Company: IBM
Location: Bucharest, RO
Posted Dec 15, 2025
IBM's Marketing Communications and Corporate Social Responsibility team drives innovation and compliance, focusing on AI ethics, data privacy, and governance. The role emphasizes operational excellence, clear communication, and enabling teams through training and policy development.
Delivery Manager (RPO)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
This job description outlines the role of an HR Delivery Manager at IBM, emphasizing responsibilities such as strategic planning, team leadership, and customer satisfaction. It highlights required qualifications like a bachelor's degree and 6+ years of experience in staffing or account management, along with skills in project management and interpersonal communication.
SAP SD Support Engineer
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 15, 2025
This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with clients, innovation in hybrid cloud and AI, and opportunities for professional growth. It highlights responsibilities involving SAP systems, technical expertise, and cross-industry projects aimed at enhancing business effectiveness.
Infrastructure Specialist-Azure DevOps
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting's delivery centers, requiring technical expertise in DevOps, Python, Kubernetes, Docker, and cloud technologies. It specifies educational qualifications and professional experience expectations for candidates.
Application Database Administrator-Oracle Enterprise Applications
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with clients to deliver high-quality solutions, technical expertise in SAP and Oracle technologies, and requirements for extensive industry experience. The position involves strategic solution development, comprehensive delivery, and proficiency in specific technical skills.
Routes to Market: FedRAMP, Compliance
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This text describes a Product Manager role focused on security regulatory compliance and regional expansion of a SaaS offering across cloud platforms. It outlines responsibilities including roadmap ownership, collaboration with engineering teams, and compliance framework expertise, while specifying required qualifications and preferred experience.
Application Developer - STUDENT CONVERSION
Company: IBM
Location: Ciudad Autónoma De Buenos Aires, AR
Posted Dec 15, 2025
The text describes IBM Consulting's role focusing on innovation, client collaboration, and professional growth opportunities. It emphasizes technical expertise, career development, and working on impactful projects with global clients.
PROCESS DELIVERY SPECIALIST-LEASE AND CONTRACT ADMINISTRATION
Company: IBM
Location: Chennai, IN
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on digital transformation through collaboration with global clients. It emphasizes opportunities for growth, strategic partnerships, and impactful work in hybrid cloud and AI initiatives. The role requires expertise in learning administration, technical skills, and strong communication abilities.
Human Resources Intern - 2026
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
IBM aims to improve the world through technology by solving industry challenges. The role involves HR expertise, collaboration, problem-solving, and a positive attitude.
Package Consultant-Microsoft Dynamics 365 Customer Engagement
Company: IBM
Location: Hyderabad, IN
Posted Dec 15, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with clients, innovative solutions, and required technical skills in Dynamics 365 and project management.