Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Fullstack Product Software Engineer - DocSend
Company: Dropbox
Location: USA
Posted Dec 13, 2025
This job description highlights a FullStack Product Engineer role at Dropbox DocSend, emphasizing opportunities to shape secure document management solutions, collaborate with cross-functional teams, and contribute to high-growth initiatives. The position requires expertise in fullstack development, agile practices, and large-scale web applications, with competitive compensation across US zones.
Practice Manager - Professional Services
Company: ExtraHop
Location: USA
Posted Dec 13, 2025
The Practice Manager role emphasizes customer success and collaboration with sales teams, managing a team of architects, and offering a competitive salary range of $160k-$175k plus bonuses.
Sales Solutions Engineer (French Speaker)
Company: Twilio
Location: UK
Posted Dec 13, 2025
This job posting outlines a Solutions Engineer role at Twilio in the EMEA region, emphasizing technical expertise, presales experience, and collaboration with stakeholders. It details responsibilities, qualifications, and benefits, with a remote work arrangement and travel requirements.
Solutions Consultant
Company: Figma
Location: USA
Posted Dec 13, 2025
Figma seeks a Solutions Consultant to drive enterprise growth, focusing on technical expertise, customer collaboration, and security. The role offers competitive compensation, remote flexibility, and professional development opportunities.
Senior Software Engineer - Community Support Engineering (Foundations)
Company: Airbnb
Location: China
Posted Dec 13, 2025
This job posting highlights a Senior Software Engineer role at Airbnb, focusing on impactful projects and collaboration. The position offers opportunities to enhance AI-driven solutions and contribute to global initiatives, with a commitment to diversity and inclusion.
Director - Global Compensation
Company: GitLab
Location: North America,Latin America
Posted Dec 13, 2025
This job description outlines the Director Global Compensation role at GitLab, detailing responsibilities for shaping global compensation strategies, collaborating with cross-functional teams, and managing analytics. It emphasizes scalability, equity, and alignment with business goals while specifying salary ranges and required qualifications.
Creator Outreach Associate (Japanese Fluency)
Company: Twitch
Location: USA
Posted Dec 13, 2025
This job posting seeks bilingual Creator Outreach Associate Contractors for Twitch to identify and onboard emerging talent. The role requires fluency in Japanese, knowledge of creator trends, and a passion for livestreaming. Candidates must demonstrate determination, organizational skills, and the ability to support creators' success on the platform.
Senior Software Engineer, Online Database Infrastructure - Ingestion
Company: Airbnb
Location: USA
Posted Dec 13, 2025
This job description outlines a role in building data export platforms at Airbnb, emphasizing technical expertise in distributed systems and collaboration with cross-functional teams. It highlights responsibilities like system operations, mentorship, and operational standards, while also mentioning inclusion commitments and remote work eligibility.
Lead Quality Engineer (Domain Lead)
Company: Goodnotes
Location: Singapore
Posted Dec 13, 2025
The text describes a Quality Engineer role at Goodnotes, emphasizing strategic leadership, quality ownership, and team collaboration. It highlights benefits like equity, flexible work arrangements, and professional development opportunities, presenting the position as impactful and growth-oriented.
Partner Sales Director - Global System Integrator (GSI)
Company: Canonical
Location: Anywhere
Posted Dec 13, 2025
Canonical promotes itself as a leading open-source provider with global enterprise presence, highlighting Ubuntu's adoption in cloud, AI, and IoT. The text emphasizes growth opportunities, partnership roles, and a distributed work environment with benefits like travel allowances and professional development.
Staff Financial Analyst - Corporate Finance
Company: Mozilla
Location: USA
Posted Dec 13, 2025
Mozilla's mission to improve the internet through open-source innovation and privacy-focused technologies is highlighted, along with a job opportunity for a Corporate Financial Analyst requiring expertise in financial modeling and strategic planning. The role emphasizes collaboration, automation, and impactful reporting to advance Mozilla's vision of a healthier internet.
Staff Software Engineer - ML Search
Company: Reddit
Location: USA
Posted Dec 13, 2025
This job description highlights a remote-friendly Staff Software Engineer ML Search role at Reddit with responsibilities involving building scalable systems and pipelines. Qualifications require experience in search systems and large-scale infrastructure, while benefits include healthcare, 401k matching, flexible vacation, and parental leave.