Exceptional Customer Experience Jobs

1,761,499 open positions · Updated daily

Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.

Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.

Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.

Platform Product Analyst (PLG & Mixpanel Expert)

Company: Gcore

Location: Poland,Georgia,Serbia,Lithuania,Cyprus,Germany

Posted Dec 12, 2025

This text promotes Gcore's role as a global infrastructure provider seeking a Platform Product Analyst. It highlights opportunities to work on AI-driven solutions, cross-functional collaboration, and career growth with competitive benefits.

Partner Operations Manager

Company: Tines

Location: Ireland

Posted Dec 12, 2025

This job description outlines a role focused on designing and scaling partner ecosystems through operational systems and processes. The position requires collaboration across teams, data governance, and continuous improvement to ensure efficiency and scalability in partner operations.

Software Development Engineer III - Identity & Auth

Company: Mapbox

Location: USA

Posted Dec 12, 2025

Mapbox is a leading platform for location-aware businesses, offering robust tools and security features. The role involves developing secure identity management solutions and driving anti-fraud initiatives while maintaining a culture of operational excellence.

Account Executive - Core

Company: Zapier

Location: North America

Posted Dec 12, 2025

Zapier is seeking an experienced Account Executive to join their Sales team, emphasizing automation, AI collaboration, and remote work opportunities. The role highlights selling their platform to global customers, working with cross-functional teams, and contributing to enterprise solutions. The company promotes diversity, inclusion, and a commitment to equal opportunity employment.

Senior Graphic Designer

Company: HitPay

Location: Philippines

Posted Dec 12, 2025

HitPay seeks a senior graphic designer to create impactful visuals for campaigns and maintain brand consistency. The role requires creativity, fast execution, and proficiency in design tools, with opportunities to innovate while aligning with the company's growth in Southeast Asia's payments sector.

Engineering Manager - AI Capabilities

Company: Zapier

Location: North America

Posted Dec 12, 2025

Zapier is seeking an Engineering Manager to lead their AI Capabilities team, focusing on building scalable AI infrastructure and fostering collaboration across teams. The role emphasizes innovation, diversity, and a supportive work environment with opportunities for growth and impact.

Staff Software Engineer - Authorizer Enablement

Company: Visa

Location: Brazil

Posted Dec 12, 2025

Pismo, a tech company founded in 2016 and partnered with Visa, offers cloud-based solutions for banking innovation. The job description highlights roles in development, architecture, and collaboration with extensive qualifications.

Staff Software Engineer

Company: Visa

Location: Brazil

Posted Dec 12, 2025

Pismo is a technology company founded in 2016 that provides cloud-based solutions for banking and financial infrastructure. The company collaborates with Visa to address technological challenges for banks and fintech firms. The job description highlights development of secure, scalable systems using AWS and microservices architecture.

Customer Success Services Project Manager

Company: Blackbaud

Location: USA

Posted Dec 12, 2025

This job posting outlines a Project Manager role at Blackbaud with responsibilities including managing professional services projects, ensuring customer satisfaction, and collaborating with cross-functional teams. The position requires 13 years of experience, strong communication skills, and proficiency with project management tools. Benefits include remote work flexibility, competitive compensation, and comprehensive insurance coverage.

Conversational AI Bot Developer

Company: TTEC Digital

Location: USA

Posted Dec 12, 2025

TTEC Digital seeks a Google CCAI Developer to enhance customer experiences. The role involves AI solutions, collaboration, and offers competitive compensation and benefits.

Director Statistical Programming

Company: ClinChoice

Location: UK

Posted Dec 12, 2025

This job posting highlights a senior role at ClinChoice, a global CRO, emphasizing opportunities for impactful leadership in statistical programming, collaboration with cross-functional teams, and alignment with regulatory standards. The position requires extensive experience in pharmaceutical industries and offers career growth within a supportive, diverse environment.

Senior RevOps Analyst (AI-Native)

Company: Gcore

Location: Poland,Georgia,Serbia,Lithuania,Cyprus,Germany

Posted Dec 12, 2025

Gcore offers innovative infrastructure solutions for AI and cloud services, with global reach and career opportunities. The role emphasizes data analysis, automation, and AI integration, supported by competitive benefits and a collaborative environment.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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