Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
AI Solutions Director
Company: Nearform
Location: USA
Posted Dec 11, 2025
Nearform seeks a Solutions Director with 12+ years in tech leadership to drive AI innovation. The role involves strategic partnerships, solution design, and client engagement. Benefits include remote work, flexible time off, and professional development.
Staff Full Stack Software Engineer - Churn
Company: Dropbox
Location: Poland
Posted Dec 11, 2025
This job description outlines a Staff Full Stack Software Engineer role focused on international growth and churn reduction. The position requires 10+ years of experience in backend/frontend technologies, strong problem-solving skills, and collaboration across teams. It emphasizes scalable systems, AI-enabled products, and cross-functional partnership while mentioning potential oncall responsibilities.
Staff Software Engineer
Company: Bugcrowd
Location: Latin America
Posted Dec 11, 2025
This job description outlines a senior software engineering role requiring leadership, technical expertise, and mentorship. It details responsibilities such as system reliability, API development, and cross-team collaboration, along with qualifications like programming languages and cloud experience. The position emphasizes operational excellence and architectural vision.
User Risk Strategist
Company: Stripe
Location: USA
Posted Dec 11, 2025
Stripe's mission focuses on expanding internet GDP through innovative financial infrastructure. The role offers significant impact by addressing global economic challenges while collaborating with executives and strategic partners to drive sustainable growth through risk management and user trust initiatives.
Product Designer
Company: Warp
Location: USA
Posted Dec 11, 2025
The text highlights Warp's focus on design-driven innovation and seeks a passionate product designer to shape the future of software engineering. It emphasizes collaboration, user-centric design, and competitive compensation, showcasing the company's commitment to creating exceptional tools for developers.
Manager - Head of Risk Standards
Company: Stripe
Location: USA
Posted Dec 11, 2025
Stripe seeks a leader to drive risk strategy and grow the company safely while protecting users and the financial ecosystem. The role involves setting standards, collaborating with cross-functional teams, and enabling innovation through risk-aware practices. Ideal candidates will have extensive experience in risk management, product policy, and cross-functional collaboration.
Staff Software Engineer - Build Stability
Company: Gusto, Inc.
Location: Canada
Posted Dec 11, 2025
This job description outlines a high-impact Software Engineer role focused on improving CI systems and developer productivity. The position requires 10+ years of experience and offers competitive compensation with stock equity. It emphasizes collaboration, AI integration, and building robust tools to enhance engineering workflows.
Account Executive - Product Sales, Optimized Checkout
Company: Stripe
Location: USA
Posted Dec 11, 2025
Stripe seeks a skilled Account Executive to drive growth of their payment solutions, emphasizing opportunities to impact the global economy and collaborate with cross-functional teams. The role requires expertise in sales, product knowledge, and building relationships with enterprise clients, with a focus on delivering exceptional results in a fast-paced environment.
Staff Product Designer - New Initiatives
Company: Dropbox
Location: USA
Posted Dec 11, 2025
This job description outlines a Staff Product Designer role at Dropbox, focusing on leading design for CompanyOS, a new AI-native operating system. The position requires collaboration with cross-functional teams, user research, and designing complex workflows. Key qualifications include 10+ years of experience, strong customer focus, and ownership mindset.
Staff Product Designer - New Initiatives
Company: Dropbox
Location: Canada
Posted Dec 11, 2025
This job description outlines a Staff Product Designer role at Dropbox focused on developing CompanyOS, an AI-native operating system. The position requires leading design initiatives, collaborating with cross-functional teams, and delivering intuitive user experiences. Key qualifications include 10+ years of product design experience, strong customer focus, and expertise in AI/ML technologies.
Training Enablement Manager
Company: GuidePoint Security
Location: USA
Posted Dec 11, 2025
This job description outlines the role of a Training Enablement Manager at GuidePoint Security LLC, detailing responsibilities such as managing learning management systems, vendor partnerships, and instructional design initiatives. It specifies requirements including a bachelor's degree, LMS management experience, and technical skills. The position emphasizes strategic leadership, continuous improvement, and collaboration across the organization.
Senior Product Manager - Goodnotes Text Editor
Company: Goodnotes
Location: Europe
Posted Dec 11, 2025
Goodnotes seeks a Senior Product Manager to lead the evolution of their typing experience, emphasizing innovation, collaboration, and user-centric design. The role involves strategic planning, cross-functional teamwork, and a focus on improving digital input systems.